By Kelsey Kendall Earlier this month, CrowdStrike's buggy software update crashed many Windows computer systems, causing massive global disruptions to air travel, healthcare and businesses. Airlines are still trying to get back on track, and the outage hit companies with losses that could be in the billions of dollars, according to The Washington Post.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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