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What is an agent?

AI agents can automate tasks and execute business processes on behalf of individuals or teams. They respond to triggers, connect to business data, and produce outcomes such as updates or customer responses. View this infographic to see how agents work and how organizations build them using Microsoft Copilot Studio. View: What is an agent?
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Recent posts

Agentic AI turning Zero Trust cybersecurity 'on its head' - Breaking Defense

Agentic AI raises an important security question: How should organizations authenticate and govern autonomous, non-human users? This Breaking Defense article explores why identity management, fine-grained permissions and policy enforcement are becoming central to Zero Trust strategies as AI agents gain greater autonomy. Read it for perspective on a cybersecurity issue likely to grow alongside agentic AI. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...
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74% of enterprises run AI in production, but half can't prove it pays off

Enterprise AI adoption has moved quickly, but proving business value remains difficult for many organizations. This MarketScale article examines the gap between production deployments and measurable ROI, along with related questions about governance, vendor dependency and data ownership. Read it for perspective on the management disciplines becoming more important as AI investments mature. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...
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What business leaders are getting wrong about AI's impact on entry-level jobs

AI is changing the tasks traditionally assigned to early-career employees, but that does not make developing new talent less important. This Fast Company article explores how organizations can redesign entry-level roles, use multigenerational teams and accelerate learning as AI handles more routine work. Read it for perspective on building future talent in an AI-enabled workplace. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...
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The Decision‑maker's Guide to Comprehensive Security

Organizations face mounting challenges in addressing rising threats and tools. This eBook, "Decision Maker's Guide to Comprehensive Security," outlines how leaders can reduce complexity, maximize investments, and strengthen security posture with integrated Microsoft solutions. Download the eBook to see how a unified approach can help your organization make smarter, more confident security decisions. Contact CBA for personalized guidance on where to focus next. View: The Decision‑maker's Guide to Comprehensive Security
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