CBA Consult

For Akiyoshi Shinobu, a waitress at Ebiya restaurant in Ise, Japan, creating superb dining experience for customers and a great place to work for colleagues has always been a passion. To accomplish both, she enrolled in a nearby computer school, and on her own time, taught herself Microsoft Power BI and Azure, and also became proficient in machine learning and A.I. Her immediate goal was to visualize the data generated by customer visits in order to improve the dining experience, deliver better service, and reduce food waste by the restaurant. Today, the applications that she developed for Ebiya have been so effective, and become so well respected, that other restaurants and larger enterprises in the food service industry are calling upon Akiyoshi to help solve their problems. Watch the video to learn more about her incredible story.

On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.

Safeguard company data across apps and devices with Microsoft 365 View: Safeguard company data across apps and devices with Microsoft 365

SitePro gained a competitive advantage by combining onsite sensors and data collection with online data processing and management using Microsoft Azure. As a result, they were able to provide faster and more effective service to their customers, which in turn strengthened the offerings of their customers. It's a win for everyone.

Are your fragmented sales tools lacking the visibility you need into your prospects and customers' buying behaviors? This is the reality for the majority of organizations. In fact, according to a TOPO blog, "Sixty percent of companies lack a well-designed sales process." Fortunately, the right sales tools can help you understand and respond to buyers' demands and needs--no matter where they are in the buyer's journey. In this eBook, you'll learn six strategies to help you leverage the right tools for your sales challenges. Specifically, you'll gain insight into how Dynamics 365 Sales Professional enables you to: - Meet customers at any point in the journey - Streamline engagement - Get holistic performance insights, and more! Share the eBook with your customers so they can start investing in the right technology to put them on the path to success! View: 6 Strategies to Boost Sales Productivity

Good content strengthens relationships with your customers. "If you hit the right emotional buttons, your content allows people to engage, to trust you and to want to talk with you," writes Cheryl Snapp Conner, CEO of SnappConner PR. Trust and engagement—isn't that what we desire from prospects and current customers? Some people hesitate to create content because they don't understand the payoff for the investment. A great article will likely include research and several edits, but as Snapp Conner points out, "When it's complete, you can break the 1,000 words into a series of tweets. You can do a short video on the topic. Even better, embed the video into the article. Talk about the theme on a podcast." One piece of content can work hard for you, building trust and creating engagement in multiple arenas. Read "How to Create Content that Generates Exposure, Loyalty and Sales" for more tips from Snapp Conner, as well as insights from Jere

The easy part is remembering what an elevator pitch is: a short, catchy way to describe your business when you don't have time to elaborate details (as in an elevator ride). The difficult part is knowing how to deliver one. This article highlights a few aspects that can go wrong with your elevator pitch, along with solutions to make sure that in your short window of time, you're communicating an intentional message. For example, author Anna Johansson writes that too often the "bottom line" of a pitch isn't apparent, and though it will vary depending on your audience, it should also be clear what it is: "For investors, it's either profitability or longevity. For clients, it's often a proposed solution to a real problem." As Johansson states, you must know who you're talking with—and adjust your pitch accordingly. Easy to understand, harder to do. She provides good tips on how to create, polish, and tweak a distinctive elevator pitch Read

Use this interactive tool to estimate the economic impact of migrating from on-premise third-party and Microsoft solutions to Microsoft 365 with Windows 10 and Office 365 ProPlus deployed. Contact us today for more information on this valuable tool for your organization. Read More...

Help your tech-savvy nonprofit customers learn Azure in 2020. This article shares 9 no-cost resources that users can take advantage of right now. For more help getting your customers started with Azure, contact us today. Read More...

Did you know that 90% of small businesses ignore data protection? Does this shock you as much as it shocks us? But implementing a proper security system is easier than you think. Check out this article to learn more about how you can build a strong defense against cyberattacks. And contact our team to help you level up your cyberattack defense. Read More...

Nonprofits face more challenges than ever before, and your ability to address their challenges can open the door for you to engage in new conversations. By focusing on modern desktop solutions, you can help accelerate your customers' digital transformations as you create new revenue streams for your practice. Contact us today for more information on modernizing your desktop with Microsoft solutions. View: Delight your company with a modern workplace

The value of technology to nonprofit organizations is how it can help them accelerate their mission and do more good. Nonprofits are constantly facing the challenges of fewer resources, greater need, and growing cybersecurity threats. While the potentials of cloud computing for nonprofits are clear, the adjustments the IT organization will need to make in transitioning to the cloud may be unclear. The "Azure strategy and implementation guide for nonprofits" eBook will help nonprofit IT teams more effectively implement and integrate cloud technologies. For more information on Azure implementation for your nonprofit, contact us today. View: Azure strategy and implementation guide for nonprofits

In a crowded field of BI solutions providers, how can customers reliably identify an industry leader? By what criteria should they make such a judgment? In this Power BI blog entry, we address both questions by citing and linking to The Forrester Wave report for Q3 2019 that recognizes Microsoft as a leader in enterprise BI platforms, where we receive the highest score in the two categories of strategy and market presence. From the blog, customers can download the full Forrester report and see how Microsoft Power BI stacks up against competing solutions, as well as explore the differentiated features in the current enterprise BI market. Read More...

Today's customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective? In this productive webinar, you'll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue. Additionally, you'll learn how the right CRM enables you to deliver on your customer's expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations. Read More...

According to Gartner, Inc., the world's leading research and advisory company, the worldwide public cloud services is forecast to grow 17% in 2020. This is significant projected growth and a good indicator that the cloud is reliable, trustworthy—and necessary. Have a look at this report, which also forecasts infrastructure as a service (IaaS) to grow 24%--the highest growth rate across all market segments. The report attributes the growth to "the demands of modern applications and workloads, which require infrastructure that traditional data centers cannot meet." Read the press release and summarized findings here. Read More...

How do you deliver expert healthcare to the most remote towns and villages in South Africa, to the people who need it most? Dr. Raymond Campbell, founder of Phulukisa (which means "to heal" in the local language), turned to Microsoft for the answer. His solution: a cloud-enabled backpack that field doctors can take into remote areas across South Africa and use to screen patients for common diseases such as tuberculosis, HIV, diabetes, and heart disease. The data is then collected and uploaded to MySQL database in Azure, and the results are pushed back into Microsoft Power BI and delivered to doctors on the ground--all within a matter of minutes. Presented by Satya Nadella at the 2019 Inspire event, this short video illustrates how Microsoft solutions are enabling ordinary people with a vision to accomplish extraordinary things--and help save lives in the process.

After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making. Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability. Watch the video to learn more about their success story, then contact CBA Consult to learn how we can help your organization create its own success story.

Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.

Swedish real estate company Landgren has made a name for itself by being ahead of the technological curve and prioritizing innovation. So far, Landgren has capitalized on standing out from the crowd, but here's the catch: The company has no IT department. Using security solutions from Microsoft 365 allows Landgren to comply with strict European data privacy standards, ensuring that the company is protected against data loss and cyberattacks.

Have you struggled with creating amazing marketing campaigns that just don't drive revenue? You're not alone! In this eBook, you'll hear from several sales and marketing experts who have walked in your shoes. They know how hard it is to sift through the clutter and identify the leads with the most potential. This eBook walks customer's through five of the top revenue killers and then offers solid strategies, tactics, and advice to overcome these pitfalls. For example, most all sellers and marketers can relate to revenue killer no. 1: Most sales funnels leak at the top, not the bottom. Learn how to overcome all-too-common marketing and sales missteps and how Dynamics 365 Sales Professional will help pave the way to for immediate results. View: Five revenue killers and how to defeat them

Break down the cloud journey with four stages of the process—starting with a pre-migration assessment and then looking at migration, post-migration, and optimization. Microsoft Azure has you covered with tools created specifically for you. View: Learn how to modernize your apps and data on Azure

"Tech4Dev helps women in Africa develop their technical skills to help empower the next generation of workers" showcases how Tech4Dev, a Nigerian nonprofit organization, was able to equip women with technical skills and experiences to build the technology of the future. Office 365 helped Tech4Dev give access to the right tools and knowledge to women in underserved communities so that they could develop skills to achieve financial freedom. For more information on Office 365 solutions for nonprofits, contact us today. Read More...

"Tech4Dev helps women in Africa develop their technical skills to help empower the next generation of workers" showcases how Tech4Dev, a Nigerian nonprofit organization, was able to equip women with technical skills and experiences to build the technology of the future. Office 365 helped Tech4Dev give access to the right tools and knowledge to women in underserved communities so that they could develop skills to achieve financial freedom. For more information on Office 365 solutions for nonprofits, contact us today. Read More...

A chatbot was designed to help disaster-relief organizations quickly offer assistance. Direct Relief developed the bot to answer questions on Facebook after realizing that its response time was getting dangerously high. Now it's making the technology available to any nonprofit that needs it. For more information on how Microsoft can bring exciting new technologies to your nonprofit, contact us today. Read More...

A chatbot was designed to help disaster-relief organizations quickly offer assistance. Direct Relief developed the bot to answer questions on Facebook after realizing that its response time was getting dangerously high. Now it's making the technology available to any nonprofit that needs it. For more information on how Microsoft can bring exciting new technologies to your nonprofit, contact us today. Read More...

Digital transformation is causing a tsunami of data; and adhering to the compliance standards being put in place to protect it is complicated. Subscribe today to stay informed about the Microsoft Cloud and Microsoft 365 solutions we offer to assess and manage compliance risk, protect sensitive data and respond efficiently to data discovery requests. View: Don't miss another post! Subscribe now.

"Nonprofits Should Develop Their Tech Fluency" is an article from Forbes about how improving tech fluency can be vital in achieving the mission of nonprofit organizations. Included are suggestions to build tech fluency for specific roles, such as executives, marketers, fundraisers, and finance professionals. Contact us today for more information about Microsoft cloud services. Read More...

"Nonprofits Should Develop Their Tech Fluency" is an article from Forbes about how improving tech fluency can be vital in achieving the mission of nonprofit organizations. Included are suggestions to build tech fluency for specific roles, such as executives, marketers, fundraisers, and finance professionals. Contact us today for more information about Microsoft cloud services. Read More...

Azure Backup simplifies data recovery into a cost-effective, one-click solution that's simple to implement. In less than 2 minutes, this video will show you how Azure Backup can help eliminate infrastructure costs, protect against ransomware, and simplify data protection. For more information about migrating your nonprofit customers to Azure, contact us today.

Azure Backup simplifies data recovery into a cost-effective, one-click solution that's simple to implement. In less than 2 minutes, this video will show you how Azure Backup can help eliminate infrastructure costs, protect against ransomware, and simplify data protection. For more information about migrating your nonprofit customers to Azure, contact us today.

With Microsoft Azure Migration Program (AMP), customers receive prescriptive guidance for a step-by-step approach for a path to the cloud from start to finish. The program delivers technical skill building to ensure your organization can successfully adopt Azure; best practices for a step-to-step approach from start to finish; Azure engineering support for data and infrastructure foundations; expert guidance from specialized migration partners; free Azure tools to help you efficiently execute migrations; and cost effective offers to help you save money before, during, and after migration. All of this, available to all Azure customers, scaled through specialized migration partners. Contact us for more information or assistance in migrating. View: Why Migrate with Azure?

"Modern Workforce Training: Get the Most from Office 365" is a helpful article (plus video!) that highlights all the benefits a modern workplace can expect from implementing the communication, collaboration, and productivity tools found in Microsoft 365. Modernized for the modern workplace, Microsoft 365 has all the tools nonprofits need to take productivity and collaboration to the next level. For more information on how Office 365 can benefit your nonprofit, please contact us today. Read More...

"Modern Workforce Training: Get the Most from Office 365" is a helpful article (plus video!) that highlights all the benefits a modern workplace can expect from implementing the communication, collaboration, and productivity tools found in Microsoft 365. Modernized for the modern workplace, Microsoft 365 has all the tools nonprofits need to take productivity and collaboration to the next level. For more information on how Office 365 can benefit your nonprofit, please contact us today. Read More...

"Modern Workforce Training: Get the Most from Office 365" is a helpful article (plus video!) that highlights all the benefits a modern workplace can expect from implementing the communication, collaboration, and productivity tools found in Microsoft 365. Modernized for the modern workplace, Microsoft 365 has all the tools nonprofits need to take productivity and collaboration to the next level. For more information on how Office 365 can benefit your nonprofit, please contact us today. Read More...

Watch this webcast to learn more about how Azure can augment (or replace) your existing backup and disaster recovery (BCDR) strategy. For more information on Microsoft Azure solutions for nonprofits, contact us today. Read More...

With over 13,000 commercial aircraft engines in operation around the globe, Rolls Royce offers comprehensive maintenance services to keep them at peak performance. The company uses the Microsoft Azure platform to manage its massive volume of data coming from multiple types of equipment—all to ensure safety and efficiency for its customers. Watch this video for insight on what Rolls-Royce achieved with a Microsoft solution for field service.

With over 13,000 commercial aircraft engines in operation around the globe, Rolls Royce offers comprehensive maintenance services to keep them at peak performance. The company uses the Microsoft Azure platform to manage its massive volume of data coming from multiple types of equipment—all to ensure safety and efficiency for its customers. Watch this video for insight on what Rolls-Royce achieved with a Microsoft solution for field service.

Collaboration and networks are about people not data. In this Forbes article, the CEO of Brainpool.ai, a worldwide network of AI and Machine Learning experts, explores opportunities and concerns around the use of network data analysis to transform organizations. Read More...

77% of businesses report that they would benefit from knowing more about cybersecurity best practices. Check out these cybersecurity stats from Microsoft for more. And contact us to determine the best course of action to protect your business and your customers' sensitive data. View: Risk by the numbers: 15 cybersecurity stats that matter most to your business

77% of businesses report that they would benefit from knowing more about cybersecurity best practices. Check out these cybersecurity stats from Microsoft for more. And contact us to determine the best course of action to protect your business and your customers' sensitive data. View: Risk by the numbers: 15 cybersecurity stats that matter most to your business

SQL Server 2017 is now available on Linux and Docker! This infographic provides an overview of the SQL Server 2017 features that drive industry-leading performance and security. Check it out for an at-a-glance look at the benefits to your business. View: SQL Server 2017

We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. To thrive in this privacy-focused era, you need a trusted partner who can help you not only overcome the challenges but make the most of the opportunities that lie ahead. The Microsoft Cloud and Microsoft 365 are uniquely positioned to help you meet your compliance obligations. It offers a rich set of integrated solutions that leverage AI to help you assess and manage compliance risk, protect sensitive and business-critical data and respond efficiently to data discovery requests.

We get it. You're busy. You need to focus on your business and don't have time to be hindered by cybersecurity threats. Lucky for you, Microsoft 365 Business provides robust security solutions with comprehensive external threat protection and internal data leak prevention. With our Microsoft 365 Business solutions, you can make sure that nothing stands in the way of your company's safety. Check out this infographic for a quick view of industry trends, pain points, proof points, and more on why you should upgrade to Microsoft 365 Business. View: Protect against cybersecurity threats with Microsoft 365

Our final video in the Lizo series shows how a business can push the boundaries of what's possible for a data-driven company. To do this, they needed to be as agile and informed as possible. See how companies can move to Azure to enjoy the freedom and possibilities of the cloud.

Our final video in the Lizo series shows how a business can push the boundaries of what's possible for a data-driven company. To do this, they needed to be as agile and informed as possible. See how companies can move to Azure to enjoy the freedom and possibilities of the cloud.

Humans love stories. More marketers are utilizing storytelling to connect with consumers, yet they're discovering it's not as easy as it sounds. Businesses make mistakes with storytelling, and in this article Matthew Luhn, a story-branding consultant and writer of storytelling in the business world, shares his insight with author Kimberly A. Whitler. Luhn says one example of a common error is when companies make a statement rather than tell a story. They write, "We have a great story," but then fail to tell the story. "Having a story," says Luhn, "isn't the same as saying that you are telling a story." Read The 'Superhero Fallacy' and Other Storytelling Mistakes Marketers Make" to learn about other common faux pas marketers make when using stories to connect with customers. Read More...

Manning publishes high-quality books and videos for technology professionals like you. Use this special discount code to save 40% on all eBooks, pBooks, MEAPs, and liveVideo courses at manning.com-- including Learn Azure in a Month of Lunches. Just enter azuremsft in the Promotional Code box when you check out. View: Learn Azure in a Month of Lunches

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Cloud Service People to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts. Read More...

The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security. Read More...

You already know that small businesses are particularly vulnerable to cyberattacks, but what can you do about it? How familiar are you with the common security pitfalls for small businesses, and do you know how to avoid them? Check out this article for an overview of the most common types of cyberattacks. It also details cybersecurity best practices targeted at protecting small businesses against data breaches. And if you need help protecting your business and customers, we're here for you Read More...

Nonprofits of all sizes are looking to technology to help maximize shrinking resources. A growing number of companies are turning to the cloud to increase security and stability, reduce costs, and gain analytical tools that allow them to respond quicker and more effectively to needs. This eBook outlines the key benefits of moving to the cloud and points your customers to several offers and resources that can make the cloud more affordable, accessible, and relevant to your mission. View: How four nonprofits accelerated their missions through the cloud

Digital transformation opens new ways to exercise civic freedoms, and to restrict those rights. OECD explorers four scenarios for 2030. Digital transformation is rapidly altering civic space, challenging the ways in which members of the OECD Development Assistance Committee (DAC) and other providers of development co-operation strive to promote an enabling environment for civil society to contribute to sustainable development. To support DAC members and other providers of development co-operation to integrate the implications of a range of plausible futures of civic space into positive policy action today. To this end, it provides an overview of the variables (i.e. current trends, drivers of change and uncertainties) that may determine the trajectory of civic space in the context of digital transformation; identifies four plausible futures that emerge from four different logical interactions of these variables - that could materialise over a ten-year horizon and be fully realise

In our current digital era—we are bombarded by information—making it difficult to navigate all of the data and knowledge thrown at us. Employees and sales reps often complain that there is too much distraction, making it difficult to know what to focus on. In fact, according to an Accenture report, 59% of sellers say they have too many sales tools and that distractions reduce seller's performance by 14%. Watch this insightful webinar and learn how Dynamics 365 Sales Professional cuts through the distraction by providing a single, intelligent platform turning initial sales contacts into closed deals. The webinar provides an overview of Dynamics 365, an introduction into Dynamics 365 Sales Professional, and a demo of the product. Read More...

More frequently than ever, consumers are utilizing apps for news, food, information, social networking and more. Of course, the cloud forms the core of the app economy and small to medium businesses need service providers that support their financial needs and requirements. In his article, "Bringing Apps and Start-ups Together," Prabhakar Jayakumar writes that 90% of all data used over the last two years was created using an optimized data management tool. For digitization to progress, modern app development requires efficient data management and processing. The app must engage users and generate content, "and then process the data generated to garner insights, which can enhance the performance of the app or brand," writes Jayakumar. He adds that this is where cloud service providers can be of great help, in setting up databases to be quick and fail-proof. In short, Jayakumar sees service providers can help SMBs deploy applications quickly and cost-effectivel

Increasing productivity with Office 365. Looking for ways to increase productivity and remain connected? This webcast, "Office 365—How Your Organization Can Be Productive from Field to Office," will show you how Office 365 can increase your impact. To learn more on how Office 365 can improve your productivity, contact us today. Read More...

Learn how Azure Migrate can help you discover and assess your on-premises environments to enable successful Azure migrations. For more information about migrating your nonprofit customers to Azure, contact us today.

"7 ways to work smarter in the cloud" is an eBook that shows your nonprofit customers how they can improve communication and teamwork to accelerate their mission and drive greater impact. Microsoft Office 365 makes it easier to create, share, and work together wherever they are, on any device. For more information on Microsoft nonprofit solutions, please contact us. View: 7 ways to work smarter in the cloud

The Microsoft Cloud Adoption Framework for Azure is a comprehensive set of tools to enable your nonprofit customers to implement the change management and governance structures needed to support a compliant and easy-to-manage environment. It provides best practices, documentation, and tools that cloud architects, IT professionals, and business decision-makers need to achieve their short- and long-term objectives. The "Cloud Adoption Framework" infographic provides a quick overview of the framework and its modules, along with the assessments and resources to complement each step. For information on the cloud adoption framework, please contact Microsoft today. View: Cloud Adoption Framework

The competition is bubbling with businesses trying to replicate successful products and services. What's not easy to copy is a unique, stand-for-something brand that customers associate with your company. This article shares three fundamental topics to help you navigate toward unique: Does your brand and core value permeate your staff, culture, and communication? Do you have an in-depth understanding of your target market? How is your brand differentiated from competition? Read Andrew MacKenzie's "Go the Extra Mile-It's Never Crowded" for insight on finding your clear differentiator—one that your customers will recognize and appreciate—and then be willing to go the extra mile for them. Read More...

What separates—distinguishes—your company from the rest? You know you need to stand out from other businesses that offer similar products and services. You need a unique factor, because the competition is saturated with like-minded businesses offering similar products and services. What's not easy to copy is a unique brand that customers associate with your business. Most of us believe we do have a differentiator but that's not what's important, states author Andrew MacKenzie. The key "is whether your customers recognize and care about your differentiator." Read "Go the Extra Mile-It's Never Crowded" for insight on finding your clear differentiator—one that your customers will recognize and appreciate—and then be willing to go the extra mile for them. Want more relevant thought leadership inspiration? Connect with us now! View: Distinguish Your Company from Competition

Answering the question, "What is that we can do that is unique; that is impactful," guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O'Neill to do more, achieve more and experience courage in the face of opportunity.

Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements. View: Day in the life of a GDPR-ready DPO

For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community. Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data of the people they served. And, as more employees were onboarded and as employees began to increasingly work outside the office, team members needed a way to connect and share ideas from any location. With help from security and productivity tools from Microsoft 365 Business, Meals on Wheels completely transformed company technology solutions. And once employees were given better ways to collaborate, the organization's outreach in the community soared.

Microsoft conducted an extensive survey and found that donors and funders are more likely to contribute to a nonprofit that can show how it is using technology to run its programs in a better way. This report summarizes the results of this global survey, provides examples of nonprofits investing in technology, and explores how technology is contributing to organizational impact. Additionally, "Beyond overhead..." offers actionable guidance for building a technology investment strategy that meets the needs of the nonprofit organization and its donors. It should be downloaded and reviewed by your team, and also shared on social media with customers. View: Beyond overhead: Donor expectations for driving measurable impact with technology

Do you struggle with fragmented business applications that are difficult to use? Perhaps it's a challenge to get your employees caught up and on the same page? This was the case for Argusi, a Netherlands-based supply chain optimization firm, until they implemented Dynamics 365 Sales Professional. Starting out small, Argusi managed to get by using whatever platforms were available. As they grew, they realized this approach wouldn't scale. Implementing Dynamics 365 Sales Professional alongside their existing Office 365 products, gave them the transparency they needed throughout the entire sales cycle. Watch this video to see why Argusi is "a big fan" Dynamics 365 Sales Professional and how it transformed their Sales organization.

Check out the ways in which Azure SQL Database Managed Instance is designed to provide you with exactly what your business needs so you can save money without missing a beat. View: Discover the benefits of modernization and save with Azure SQL Database Managed Instance

This case study, brought to you by @msftnonprofits, tells the moving story of how the Red Cross in Kenya uses Microsoft solutions to enable real-time decision-making and faster response in the most remote areas. For more information on Microsoft solutions for nonprofits, contact us today. Read More...

Nonprofit organizations often operate in a world of highly constrained resources. Doing more with less requires changing how you work. This webcast, "Microsoft Azure for your cloud platform - what it is and how it works," shows how your nonprofit customers can free themselves from constantly managing infrastructure to focus instead on delivering higher-impact applications with Azure. Contact us today to learn how the Azure cloud can transform your organization. Read More...

This eBook is for customers who are ready to achieve even more with their successful teams. Collaboration and easy communication are increasingly important—especially as more people are working from home. In this eBook, you can take a deep dive and read how to use teamwork tools like Microsoft Teams to empower your employees to do even more. Chapters cover communicating without effort, being more productive through better integration, customizing features, and working with confidence. View: Breakthrough teamwork tools: 4 tips to identify what works for you

In this article, Tony Holbrook helps you to identify the 'Why', the 'Who', the 'What' and the 'When' to help take your organization to the next level of a digitally cultured workspace. If you haven't yet started, the time is NOW! He writes, "I can't stress enough how important it is to start now. Begin with the team you have in place and assess current talent. Benchmark where you are, identify the personnel we talked about above and then do what you need to do to nurture them into more proactive roles in the right projects." Read More...

With innovative technology such as artificial intelligence and mixed reality, we have more power at our fingertips than entire generations that came before us. The definition of an ICT departments in companies need to be redefined. IT will be and is everywhere not specific in a department. Yet, technology is just a tool, and a tool is only as useful as the person who wields it. We're celebrating individuals and organizations using Microsoft technology to change lives, inspiring us all to see the possibility within emerging technologies.

Don't miss another post! Subscribe now to get all the latest updates on Microsoft Dynamics 365 for Field Service solutions. An experienced Microsoft provider, Cloud Service People can help your company transform by improving productivity and creating remarkable customer experiences with Dynamics 365 for Field Service. View: Don't miss another post! Subscribe now.

This infographic focuses on how Office 365 makes it easy for nonprofits to collaborate with colleagues on the road or in the office. Find out how to do more, be more productive, gain new insights, build teamwork, and get more control over data security and compliance in your organization. For more information on Office 365, contact us today. View: Office 365 Mobility

The Microsoft Sustainability Calculator is a Power BI Pro application for Azure enterprise customers that provides new insight into carbon emissions data associated with their Azure services. For the first time, those responsible for reporting on and driving sustainability within their organizations will have the ability to quantify the carbon impact of each Azure subscription over a period of time and data center region, and to see estimated carbon savings from running those workloads in Azure versus on-premises data centers. This data is crucial for reporting existing emissions and will help drive additional decarbonization efforts. For more information on cloud computing and sustainability, contact us today. Read More...

Nonprofits need to be able to empower staff with the freedom and mobility to work whenever and wherever they choose. "Mobilize your nonprofit organization" helps your customers understand how they can mobilize and modernize their organization without sacrificing security. To learn how Microsoft Office 365 cloud solutions can empower nonprofit employees to effectively work remotely, across all devices, securely and compliantly, contact us today. View: Mobilize your nonprofit organization

Updating your security measures can be tricky, especially if you don't know where to start. Luckily, securing your sensitive data is easier than you think. With these tips on how to protect your valuable company data, you can create a customizable plan of attack to ensure that your information is always protected, no matter the size of your business. View: Avoid security breaches: How to protect your data

Safety is a priority for companies, especially those working in industries where a few seconds can mean a significant deficit for thousands of customers. This time we show how companies such as Lizo partner their apps with Microsoft Azure for instant status updates of facilities and equipment that are vital for site operators to maintain safety around the globe. Their customers funnel real-time data from multiple sources into a single platform. Their facility oversight is improved, their operations are more efficient, and the workplace safety is right where it should be—at the top. Watch this video to see how other data-driven companies could partner with Microsoft Azure to offer cloud-based software solutions to customers who need real-time response.

In this infographic, discover suggestions to empower remote employees as they use Teams to embrace online communication, stay focused, share content, and stay connected. View: Empowering remote work with Microsoft Teams

See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio -- an e-Digital Services company -- to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.

Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use. Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.

Ignition Ai is at the forefront of evolution within data-driven marketing. They integrate the emotion and psychology of shopping with powerful real-time data to predict trends in consumerism. In other words, it analyses what's making today's online shoppers think. In this case study, discover how a fully connected Microsoft Azure ecosystem helps Ignition Ai compete with blazing-fast real-time analytics and built-in security to remain GDPR compliant, drive value and gain peace of mind. Read More...

We get it: running a small business is no small task. We know your customers have no shortage of security concerns, whether it be preventing data loss or ensuring information-rights management. Good news! Now, with security solutions from Microsoft 365 Business, you can have peace of mind knowing your business is defended against all manner of cyberattacks. Need help paving the way to a more secure future for your company? Check out this infographic and contact us to learn more about our unique security solutions. View: Protect your business with advanced security from Microsoft 365 Business

What do your customers expect from sellers? Wouldn't it be great to easily answer this question! This infographic includes powerful statistics and insight into the minds of customers. According to McKinsey, the top customer request is to speed up interactions with sellers. This was mentioned two times more often than price. What's more, according to TOPO, 60 percent of companies lack a well-designed sales process. Great news! Dynamics 365 Sales Professional helps your sellers stay engaged with customers and provides virtual collaboration via Teams. View: Map to Your Customers' Sales Expectation

This article from Entrepreneur, highlights five ways remote workers can be more efficient at home. Tips to optimize time away from the office include establishing a routine, determining priorities, eliminating distractions, and more. Read More...

This year, "Gen-Z are set to overtake Millennials as the biggest generation globally," writes Kian Bakhtiari of CMO network. He adds, however, that we shouldn't think of young people as a marketing segment, because they're not: "The digital age has enabled the creation of modern tribes, united by a shared mindset, rather than age or location." Demographic information alone is no longer as important. Add in different behaviors, attitudes and needs of young people, along with the fact that they are often "invisible" and populate social media platforms—and you have a more complicated yet authentic way of understanding your customer base. The fact that Bakhtiari's byline in Forbes magazine states he writes about marketing through a "Millennial and Gen-Z lens" is proof of his message. Read his entire article, "Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes" to better understand this mindset shift. Read M