CBA Consult

Sales teams often struggle when CRM systems cannot keep pace with modern selling. This customer story video shows how EY uses Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot to improve insights and streamline sales work. Watch the video to see how AI-powered CRM helps teams focus more time on customers and opportunities.

Leveraging Microsoft Azure AI and global cloud services, Agora has built an efficient and secure real-time audio and video communication network, enabling real-time translation in over 140 languages with low latency. Read More...

How does a medical communications agency speed up scientific work while protecting sensitive data? This customer story shows how Cactus Life Sciences uses Microsoft 365 Copilot and more than 30 custom agents to automate labor-intensive steps, while leaving human review intact. The company reports that structured data extraction is about 35% to 50% faster. Read the story to learn from Cactus Life Sciences' experience. Read More...

Getting insights quickly can improve how you respond and adapt to market trends. That's what the Estée Lauder Companies discovered when it used Copilot Studio to build an AI agent that can analyze data, identify trends, and reduce research time. Get the story to learn how decision-making improved when insight delivery times went from weeks to minutes. Read More...

Managing data security, governance, and compliance across multiple clouds can quickly become complex. This Microsoft eBook shows how a unified platform helps you discover, classify, and protect sensitive data across your environment. For practical guidance on strengthening data protection and compliance, download the eBook by filling out the form. View: Crash Course in Microsoft Purview

Sales teams often lose valuable time to research, updates, and administrative work. This blog highlights how agentic AI in Dynamics 365 Sales helps automate tasks, surface insights, and support smarter selling. Read the blog to see how AI helps sales teams focus more time on customers and revenue opportunities. Read More...

As part of its technology modernization strategy, Hertz develops low-code applications and agents with Power Platform. Get the story to see how innovating with AI has enabled the car rental leader to enhance how customer service supports roadside assistance requests and reduce time to resolution by over 15%. Read More...

Improving customer interactions at scale can be complex and time-consuming. This customer story shows how Carvana faced this problem by using Azure AI to unify insights, reduce call volume, and improve service quality. Read the story to see how Azure supports faster, more consistent customer experiences. Read More...

Ford operates across a global network of systems, teams, and partners--and protecting that environment takes strong security at scale. This customer story from Ford shows how Microsoft Defender helps strengthen protection and build trust across worldwide operations. Read the story to see how a global manufacturer approaches modern threat protection. Read More...

How do you securely move AI agents from experimentation into everyday work? "A Quick Guide to Bringing AI Agents into Your Workforce" gives you five practical steps to identifying high-value workflows, measuring impact, scaling agents, and building in observability, Zero Trust principles, and governance. Download the guide to learn how to approach agent adoption intentionally and responsibly. View: A Quick Guide to Bringing AI Agents into Your Workforce