Skip to main content

Posts

Showing posts from September, 2026

What is an autonomous agent?

Understanding how AI moves from assistance to action starts with autonomous agents. This infographic from Microsoft Copilot Studio shows how agents work independently, adapt to change, and complete tasks across systems. View the infographic to see how autonomous agents can support real business processes. View: What is an autonomous agent?

AI-Powered Sales

Sales teams often struggle to prioritize leads and uncover opportunities hidden in large volumes of data. This eBook shows how AI analyzes data to score leads, identify new opportunities, and generate personalized outreach that resonates with prospects. Download the eBook to learn how AI solutions from CBA helps sales teams focus on high-value opportunities and build stronger customer relationships. Complete this short form. View: AI-Powered Sales

Select the Right AI Model

Choosing the right AI model is getting harder every day as the options continue to grow. This eBook shows how Foundry helps you compare, test, and manage leading models at scale using an iterative approach. For clear guidance on selecting and refining AI models, download the eBook by filling out the form. View: Select the Right AI Model

Data security as a foundation for secure AI adoption

AI adoption is accelerating, though many organizations struggle to protect sensitive data and maintain compliance. The Microsoft guide "Data security as a foundation for secure AI adoption" outlines practical steps to prepare your data before deploying AI tools like Copilot for Microsoft 365. Learn how to identify, protect, and govern sensitive data so you can adopt AI securely. Complete this short form to download your complimentary guide. View: Data security as a foundation for secure AI adoption

ADEZZ cultivates growth and innovation with Dynamics 365 | Microsoft Customer Stories

Fragmented systems and siloed data made it difficult for ADEZZ Group to manage quotes, customer service, and multilingual support across five countries. In this customer story, you'll read how the company unified its CRM with Dynamics 365 Sales and Contact Center, enabling real-time translation, improved reporting, and stronger customer engagement. Read it to see how your organization can achieve similar results with Dynamics 365. Read More...

TriNet moves to Microsoft 365 E5, achieves annual savings in security spend

See how unified security drives better outcomes. The customer story "TriNet Moves to Microsoft 365 E5" shows how an HR solutions provider strengthened security, improved compliance, increased productivity, and reduced costs by consolidating tools with Microsoft 365 E5 and Microsoft Purview Compliance Manager. Read the story to learn how organizations like yours can benefit from unified security and integrated data governance with Microsoft solutions. Read More...

Copilot Cowork: Sales and Finance Workflows

See what Copilot Cowork does when nobody's watching. In this video, Microsoft's Nicole Herskowitz demonstrates how Microsoft 365 Copilot Cowork automates multistep, recurring sales and finance workflows, handling data analysis, content creation, and file organization in the background. Watch the video to see Copilot Cowork run a full process from start to finish.

AI in action:Creating better experiences with Azure AI apps and agents

Building AI applications requires reliable access to data, services, and infrastructure. This eBook shows how Microsoft Foundry brings these capabilities together to help organizations build trusted and scalable AI solutions. To see how an integrated platform supports modern AI development, download the eBook by completing this short form. View: AI in action:Creating better experiences with Azure AI apps and agents

Secure Future Initiative

The Microsoft Secure Future Initiative (SFI) Executive Summary outlines how Microsoft is embedding security above all else as AI accelerates the scale and sophistication of cyber threats. It highlights progress across identity protection, threat detection, and faster response, while sharing proven patterns and practices businesses can apply to reduce risk and strengthen resilience. To see how the Secure Future Initiative can help you build a more secure, AI-ready business, download the report by filling out the form. View: Secure Future Initiative

Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories

Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact CBA to discuss how Dynamics 365 can support your organization's goals. Read More...

Agent Store in Microsoft 365 Copilot

Looking for the right AI agent to help simplify everyday work? The Agent Store in Microsoft 365 Copilot brings AI agents together in one place so you can automate tasks, create faster, and get more done. Watch this short video to see how the Agent Store works and how to start using it.

Alaska Airlines inspires destination discovery with Microsoft Foundry | Microsoft Customer Stories

Alaska Airlines wanted to help travelers discover destinations in a more engaging way. By using Microsoft Foundry and Azure AI, the company created an experience that helps customers explore travel ideas more easily. Read this customer story to see how you can use AI to improve the customer journey. Read More...

Toyota Leasing Thailand improves collaboration, reduces risk, and better protects customers with Security Copilot | Microsoft Customer Stories

Phishing attacks and manual reporting can slow response and strain security teams. This customer story shows how Toyota Leasing Thailand improved visibility, automated reporting, and strengthened collaboration with Security Copilot. Read the story to see how a unified approach strengthens security operations. Read More...

Everything you need to know about Copilot Cowork

Get more from Copilot Cowork while managing costs. How can you take advantage of Copilot Cowork while keeping your budget in focus? Watch this quick video to understand how Cowork pricing works, estimate spend based on expected usage, and explore controls designed to help you manage costs as adoption scales.

What is an agent?

AI agents can automate tasks and execute business processes on behalf of individuals or teams. They respond to triggers, connect to business data, and produce outcomes such as updates or customer responses. View this infographic to see how agents work and how organizations build them using Microsoft Copilot Studio. View: What is an agent?

Agentic AI turning Zero Trust cybersecurity 'on its head' - Breaking Defense

Agentic AI raises an important security question: How should organizations authenticate and govern autonomous, non-human users? This Breaking Defense article explores why identity management, fine-grained permissions and policy enforcement are becoming central to Zero Trust strategies as AI agents gain greater autonomy. Read it for perspective on a cybersecurity issue likely to grow alongside agentic AI. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...

74% of enterprises run AI in production, but half can't prove it pays off

Enterprise AI adoption has moved quickly, but proving business value remains difficult for many organizations. This MarketScale article examines the gap between production deployments and measurable ROI, along with related questions about governance, vendor dependency and data ownership. Read it for perspective on the management disciplines becoming more important as AI investments mature. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...

What business leaders are getting wrong about AI's impact on entry-level jobs

AI is changing the tasks traditionally assigned to early-career employees, but that does not make developing new talent less important. This Fast Company article explores how organizations can redesign entry-level roles, use multigenerational teams and accelerate learning as AI handles more routine work. Read it for perspective on building future talent in an AI-enabled workplace. Connect with CBA to discuss how these trends may influence your organization's technology strategy. Read More...

The Decision‑maker's Guide to Comprehensive Security

Organizations face mounting challenges in addressing rising threats and tools. This eBook, "Decision Maker's Guide to Comprehensive Security," outlines how leaders can reduce complexity, maximize investments, and strengthen security posture with integrated Microsoft solutions. Download the eBook to see how a unified approach can help your organization make smarter, more confident security decisions. Contact CBA for personalized guidance on where to focus next. View: The Decision‑maker's Guide to Comprehensive Security

AI in action:Creating better experiences with Azure AI apps and agents

Building AI solutions gets complex when models, infrastructure, and data are spread across multiple tools and platforms. This eBook shows how an integrated AI application platform simplifies development while helping organizations build scalable AI applications. Download the eBook to learn how CBA and Microsoft can help you build a strong foundation for your AI strategy. Complete the short form. View: AI in action:Creating better experiences with Azure AI apps and agents

AI security and Zero Trust

AI is reshaping both the threat landscape and how security must respond. This eBook explores how Zero Trust and AI work together to protect data, applications, and users with an adaptive, asset-focused approach. For practical guidance on improving security with AI and Zero Trust, download the eBook by filling out the form. View: AI security and Zero Trust

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Bring AI automation into the flow of everyday work with Microsoft 365 agents. In this short video, you'll see what Microsoft 365 agents are and how they help retrieve information, automate tasks, and support business processes across your organization. Watch it to see what Microsoft 365 agents are and how they help streamline everyday work.

Wrtn Azure OpenAI Service Customer Story

When Ramp needed a faster way to process growing volumes of expense receipts across platforms, it adopted Microsoft Azure AI services. In this customer story, the company shares how the move enables it to process millions every month and save thousands of hours of manual work through automation. Read the story for inspiration. Read More...

The New Shape of Zero Trust for CISOs

As cyberthreats evolve, traditional perimeter-based defenses no longer suffice. This infographic highlights how a Zero Trust approach uses continuous verification and adaptive access to protect users, devices, and data across environments. View the infographic and the eBook embedded inside it to see how a modern security approach supports stronger protection. View: The New Shape of Zero Trust for CISOs

Organize your week with Copilot Cowork

Organize your week around what matters. This video introduces Microsoft 365 Copilot Cowork and how it uses Work IQ to analyze meeting priorities, resolve scheduling conflicts, automate follow-up tasks, and book focus time. Watch the video to see how Copilot Cowork turns a busy schedule into a workable one.

Take a tour of the Microsoft 365 Copilot App

How AI capabilities come together in one experience. This video features a guided tour of the redesigned Microsoft 365 Copilot App and shows how integrated tools support smarter work: - Explore Copilot Chat for real-time assistance - Use Copilot Search to find answers faster - Create content with Copilot Create in one place To get a clearer view of the Microsoft 365 Copilot experience, watch this video.

Maxim's brews success in Starbucks operations across Southeast Asia with Dynamics 365 | Microsoft Customer Stories

Managing hundreds of outlets across multiple regions demands efficiency and visibility. The customer story, "Maxim's Brews Success in Starbucks Operations," illustrates how Maxim's uses Microsoft Dynamics 365 Finance to gain centralized control, streamline financial operations, and boost agility. Read the story for real-world insights and contact CBA to discuss how Dynamics 365 can help your organization achieve similar results. Read More...

Implementing Microsoft Security with Zero Trust

Managing access and protecting data becomes more complex as AI adoption grows. This whitepaper outlines how a Zero Trust strategy is one of the four key steps to having effective security for AI. For insights on stronger data protection and AI readiness, download the whitepaper by filling out the form. View: Implementing Microsoft Security with Zero Trust

AI in action:Creating better experiences with Azure AI apps and agents

From time-consuming workflows to time savings. The eBook, "AI IN ACTION: Creating better experiences with Azure AI apps and agents," showcases real-world use cases that demonstrate how AI apps and agents automate complex business processes. Download your complimentary copy to see how you can use AI apps and agentic AI in Azure to do more by: - Reducing document drafting from 40 hours to minutes - Saving up to 25 hours per case with embedded generative AI - Streamlining workflows with Azure AI Search and Document Intelligence For practical AI use case insights, complete this short form. View: AI in action:Creating better experiences with Azure AI apps and agents

Data, Privacy, and Security for Microsoft 365 Copilot

Data security and privacy remain top priorities for any business exploring AI. The blog, "Data, Privacy, and Security for Microsoft 365 Copilot," outlines how Microsoft safeguards customer information across Microsoft 365 with robust compliance frameworks, encryption standards, and access controls. Read the blog to understand Microsoft's security-by-design approach and contact CBA to discuss how your business can confidently adopt Copilot. Read More...

Wrtn Azure OpenAI Service Customer Story

See how AI moves from concept to production. The video, "Wrtn Azure OpenAI Service Customer Story," highlights how Wrtn Technologies uses Azure OpenAI Service to: - Apply advanced models in real products - Scale AI workloads on Azure infrastructure - Support product innovation with enterprise-ready AI Watch the video to see how innovation thrives when production AI comes together in Azure.

Microsoft 365 Copilot: Skills in Copilot Cowork

This video walks through Skills in Microsoft 365 Copilot Cowork, the reusable custom capabilities you create to handle role-specific tasks and workflows. Instead of prompting from scratch each time, you define how the work should be done once, then reuse it. Watch the video to see how Skills make Copilot Cowork more useful the more it learns about your role.