CBA Consult

As we navigate the complexities of this digital transformation, it's important to understand the role AI is likely to play in shaping the future of telcos. Read More...

The world of technology is rapidly evolving, and one of the most significant changes is the combination of artificial intelligence (AI) and private cloud systems. This isn't just an update. It fundamentally changes IT operations, dramatically improving efficiency, scalability, and security. is here when you're ready to get serious about implementing AI in your organization. Read More...

This solution brief on Surface for nonprofits highlights the new AI experiences available with Surface with Windows 11 and Copilot as well as the productive, safe workplace available with deploying Microsoft 365. View: Modern Devices for Nonprofits

High-quality video 📹 is effective for communicating and marketing but not easy to pull off without the right talent on staff. Reply if you'd like to learn about video solutions that make it easy for anyone to create, edit and produce videos — even with no prior experience.

Read this eBook from Microsoft Security revealing how threat actors weaponize AI and how your security team can harness the power of AI to prevent and mitigate cyberattacks. View: Cyber Signals Feb 2024

When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty. View: Global State of Customer Service Sophistication

In this article, you'll learn how Microsoft Security and OpenAI are collaborating to ensure that new threats are identified and stopped quickly, as well as information on the top threats and threat actors identified by the Microsoft Security Intelligence Team. The article also shares the five principles that Microsoft follows to ensure its AI technologies can't be hacked and used by cybercriminals. These principles include transparency and collaboration with other AI providers. Read More...

This flyer contains 3 customer stories on the value of Surface with links to the details on each one. View: Surface for Financial Services Flyer

A new breed of IT companies has emerged with an innovative approach. The focus became on scale, efficiency and automation. Read More...

This eBook describes the evolving financial services industry and how the Surface device portfolio is ideal for every employee. The value of the device is presented for each persona in banking, including those serving customers within a branch and those working in the field. View: Surface for Retail

The cloud is a massive attack surface and runtime security is complex. AI plays an essential role for managing the scale and sifting through the noise. Read More...

Advancements in technology have transformed seemingly every industry over the years, including education. Technology has quickly evolved and increased in relevance in schools, from creating common space computer labs to assigning each student their own laptop at the beginning of the year. As the relevance and opportunity for devices such as laptops increase, the usage of tools such as artificial intelligence (AI) also increases. Read More...

In your #hybridwork environment, how do you make the most of employees' in-office, face-to-face time? If you'd like to discuss strategies and solutions to make in-person time count, reply and someone from CBA will reach out. #MicrosoftTeams

Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts. Read More...

Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story. Read More...

Remote work is here to stay in some capacity. However, remote work well-being is often overlooked. Here are three solutions to support remote workers. Read this article to learn how employers can incorporate remote well-being into the workplace wellness strategy, ensuring a productive, happy and thriving workforce. Read More...

The promise of AI to transform business operations and accelerate innovation is being stymied by roadblocks, according to a recent survey that found 95% of businesses encounter obstacles in integrating AI into their organizations. Read the article for some excellent tips on facilitating your AI implementation journey. Read More...

IBM's 2023 Cost of a Data Breach Report — conducted by Ponemon Institute and sponsored by IBM— examines the root causes and both short-term and long-term consequences of data breaches. The report includes information from 553 organizations impacted by data breaches that occurred between March 2022 and March 2023 and explores the various factors and technologies that either limited or increased the costs of a breach. Download the report and learn what works, and doesn't, in preventing data breaches. View: IBM Security 2023 Cost of a Data Breach Report

As innovations shape a changing workplace landscape, certain core business priorities remain. Your organization needs to bring people together to strategize, solve problems, and plan for business initiatives and growth. In an increasingly hybridized work environment, it's more important than ever to find ways to stay connected, increase efficiency and boost productivity — all while keeping costs under control. Enter Microsoft Teams Rooms, a Microsoft Teams innovation that removes the barriers between locations and people to delivery hybrid meeting experiences that improve equity and inclusion with tools that work the same anywhere. The eBook, "Unlocking the power of collaboration," provides insight. Download your complimentary copy of the eBook to discover how your organization can maximize hybrid work with Microsoft Teams Rooms. View: Unlocking the power of collaboration

Windows 11 Pro is more than just a simple upgrade from Windows 10. Read this absorbing customer story about how HUG HUB, an innovative London-based insurance platform, has used Windows 11 Pro to build its successful portal allowing customers to buy and manage policies on their own. View: Onward with security that lets HUG HUB bring insurance into the digital age

This flyer contains 2 customer stories on the value of Surface with links to the details on each one. View: Surface for Retail Flyer

This eBook describes the changing landscape of retail and how the Surface device portfolio is ideal for the retail store floor, back office, and for Teams meetings as well. The value of the device is presented for each persona in a retail organization, including store floor associates, distribution center workers, store managers, and executives. View: Surface for Retail

The new Windows 11 update brings nearly 200 new features to your business, but the most exciting is your everyday AI assistant: Microsoft Copilot. Watch this engaging video highlighting how using Microsoft Copilot will add to your Windows 11 experience and increase your productivity and efficiency.

Vattenfall AB, a leading European energy provider, embarked on a transformative journey using Microsoft Dynamics 365. This case dives into how they optimized sales, services, and customer engagement, fostering trust and aligning with their Net Zero goals. Discover their success story and how Dynamics 365 can reshape your customer insights. Read More...

Data security is a constant concern of CISOs and business executives. To better understand the security issues, Microsoft partnered with the independent research agency Hypothesis Group to conduct a multinational survey involving more than 800 data security professionals. Our collaborative effort has resulted in the publication of the Data Security Index report, designed to offer valuable insights into current data security practices and trends. Moreover, it aims to identify practical opportunities for organizations to enhance their data security efforts. In this article, you'll learn some of the key findings from the report, including: - Data security incidents remain frequent - Vulnerabilities manifest in various dimensions due to a diverse set of factors - How a fragmented solution landscape can weaken an organization's data security posture Read More...

Cloud infrastructure just won't stop growing, with the big three providers towering over the rest. Read the article for an overview of the state of cloud spending and its implications for businesses. Reach out to the cloud experts at when you're ready to discuss your cloud computing goals and challenges. Read More...

Enterprise IT has grown so much in complexity and scale that it's wreaking havoc across organizations' technology, operations, and connectivity. Fortunately, you can turn this chaos into opportunity for productivity and growth by gaining full control over your infrastructure and architecture. Read the article for details and reach out to to schedule a free IT architecture consultation. Read More...

Discover how to create more inclusive and collaborative hybrid meeting spaces with Signature Microsoft Teams Rooms. Read this blog and watch the short video to learn from Microsoft's journey using Teams Rooms to deliver hybrid meeting experiences that all employees want to attend, no matter where they join. See how thoughtfully arranging displays, cameras, audio devices and furniture enhances engagement. Learn how Signature Teams Rooms facilitates seamless communication and connection with AI-powered intelligent cameras that help remote participants feel like they are physically present and enable in-person attendees to follow the chat without distractions. Get the flexibility to adapt hybrid meeting spaces to support a wide range of employee experiences — even as your workplace evolves. Reach out to CBA to learn more. Read More...