CBA Consult

Remote and hybrid workspaces were thought to be temporary solutions to productivity during the pandemic, but now we see that organizations are embracing flexible hybrid schedules for their employees. Read this Microsoft 365 blog about how Microsoft has been recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service. Read More...

In this eBook by Microsoft, you'll get an overview of key cybersecurity trends, including the role of AI in cyberattacks and cyber defense. The eBook also offers advice on protecting your organization. Download it here. 👇 View: Cyber Signals Feb 2024

Make informed decisions to drive front-office transformation and customer obsession. In this 31-criterion evaluation of CRM suites providers, Forrester identified the nine most significant — including Microsoft. Get this summary of the report to see how each provider measures up and help select the right one for your organization's needs. Read the summary, "The Forrester WaveTM CRM Suites, Q32022. Read More...

Cyber threats are rising rapidly with 30 billion attempted password attacks per month, according to Microsoft. AI is helping attackers by launching and automating new and sophisticated cyberattacks. The best defense is a comprehensive strategy that incorporates identity access management and Microsoft AI-powered CoPilot. Read this Microsoft article to get advice for protecting your organization from cyberattacks in 2024 Read More...

This datasheet focuses on the AI-enabled productivity and security of the Surface Pro 10. View: Surface Pro 10

IT departments are facing a growing application backlog because of the lack of developers and technical specialists who can produce these solutions. Read this urgent blog about an answer to this problem: low code. This is the solution that empowers IT departments to rapidly build apps and streamline data insights while lowering costs. Read More...

IT departments are facing a growing application backlog because of the lack of developers and technical specialists who can produce these solutions. Read this urgent blog about an answer to this problem: low code. This is the solution that empowers IT departments to rapidly build apps and streamline data insights while lowering costs. Read More...

IBM Research has developed a compact time-series forecasting model with fewer than 1 million parametersThis small model enables fast predictions and requires | Think bigger means better in AI? Think again. Read More...

This solution brief on Surface for legal highlights the new AI experiences available with the latest Surface portfolio and which devices fit the needs of which personas in a law firm. View: Surface in Legal

Minimizing workload and maximizing talent is the name of the game ♟️ at a small business. If you'd like examples of how you can use #AI to ease the weight ⚖️ of work in your business, reply, and someone from CBA will reach out.

Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365. Read More...

Introducing Microsoft 365 Copilot, the generative AI companion that empowers employees at your small or medium business to experience new levels of creativity and productivity. With Copilot, employees streamline daily tasks to stay focused on the work they love and that matters most to your business. Read the blog to explore what Copilot can do. Read More...

This customer story video shows how Grupo Bimbo, a major player in the consumer goods industry, rigorously protects its trove of recipes and R&D assets. Its vast store of sensitive data calls for greater visibility and safeguards to ensure compliance with regulations in the many countries where Grupo Bimbo operates. The company has addressed that need by implanting solutions from the Microsoft Purview family of data security, governance, risk, and compliance applications. Watch it now!

The rapidly growing volume of data, structured and unstructured, stored in diverse places makes data security more challenging than ever. In this eBook, you'll get a quick but advanced view of the top challenges in data security today and advice for overcoming them. Download your complimentary copy of the eBook to dissect the how and why of understanding and protecting data and defending against identity-based threats. View: 4 Strategies to Address the Biggest Challenges in Data Security

Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes. Read More...

Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour. Read More...

Generative AI is proving to be an essential tool in many industries, creating realistic images and videos that enhance the customer experience. Read this enlightening blog about the ten ways generative AI is being used by organizations to transform their operations and drive growth. Read More...

A modern data resilience strategy starts with a cloud-native backup architecture. Read More...

SMBs must take a strategic approach to technology investments to remain competitive, efficient and secure in an increasingly complex business landscape. Read More...

New research examines employers' workforce management priorities, business practices and benefit offerings. Read More...

With ChatGPT and other AI-powered productivity applications in use in corporate America, companies need to pay attention to the data that is flowing through those AI applications. Safeguarding sensitive data requires a data management and governance plan. In this e-book, you'll learn how the Microsoft Purview data management platform delivers. Download and read the eBook and learn about Purview's platform-based approach that enables information protection, data governance, risk management, and compliance across multicloud, multiplatform data estates. View: Crash Course in Microsoft Purview

Supply chains have achieved major importance in manufacturing. Like other manufacturers, you depend on implementing the right supply chain strategies and technologies to stay competitive. In this report, you'll learn about six emerging trends that are shaping how supply chain leaders succeed. With an understanding of these trends and their impacts, you can identify opportunities to be more agile, efficient and competitive. Read the report here. View: Six Trends That Are Shaping Supply Chain Transformation for Manufacturers

A new breed of IT companies has emerged with an innovative approach. The focus became on scale, efficiency and automation. Read More...

From automating tasks to analyzing data and answering internal questions, AI is transforming HR departments by freeing up HR managers to tackle strategic initiatives like diving deeper into trend analysis to predict attrition and success rates of workers. Read More...

This article describes the value that Surface devices have delivered to help this world- renown nonprofit meet its global mission objectives. Read More...

Unlock the power of video at work with Microsoft Clipchamp. With Clipchamp, you can easily create professional-looking videos without any prior experience. The intuitive interface and useful tools make it simple for anyone to confidently create, edit and produce high-quality videos. Whether you need to explain a process to teammates, onboard new employees or send updates to clients, Clipchamp is the perfect tool for delivering impactful messages through video. Read this blog for a walkthrough of capabilities including how Clipchamp integrates with existing workflows and makes video production easy with an intuitive drag-and-drop interface and tools. Read More...

Demand driven material requirements planning (DDMRP) is the next evolution in materials requirements planning. DDMRP is also the latest feature in Microsoft Dynamics 365 Supply Chain Management. Learn more about DDMRP and Microsoft Dynamics 365 in this Microsoft blog article. Read More...

As we navigate the complexities of this digital transformation, it's important to understand the role AI is likely to play in shaping the future of telcos. Read More...

The world of technology is rapidly evolving, and one of the most significant changes is the combination of artificial intelligence (AI) and private cloud systems. This isn't just an update. It fundamentally changes IT operations, dramatically improving efficiency, scalability, and security. is here when you're ready to get serious about implementing AI in your organization. Read More...

This solution brief on Surface for nonprofits highlights the new AI experiences available with Surface with Windows 11 and Copilot as well as the productive, safe workplace available with deploying Microsoft 365. View: Modern Devices for Nonprofits

High-quality video 📹 is effective for communicating and marketing but not easy to pull off without the right talent on staff. Reply if you'd like to learn about video solutions that make it easy for anyone to create, edit and produce videos — even with no prior experience.

Read this eBook from Microsoft Security revealing how threat actors weaponize AI and how your security team can harness the power of AI to prevent and mitigate cyberattacks. View: Cyber Signals Feb 2024

When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty. View: Global State of Customer Service Sophistication

In this article, you'll learn how Microsoft Security and OpenAI are collaborating to ensure that new threats are identified and stopped quickly, as well as information on the top threats and threat actors identified by the Microsoft Security Intelligence Team. The article also shares the five principles that Microsoft follows to ensure its AI technologies can't be hacked and used by cybercriminals. These principles include transparency and collaboration with other AI providers. Read More...

This flyer contains 3 customer stories on the value of Surface with links to the details on each one. View: Surface for Financial Services Flyer

A new breed of IT companies has emerged with an innovative approach. The focus became on scale, efficiency and automation. Read More...

This eBook describes the evolving financial services industry and how the Surface device portfolio is ideal for every employee. The value of the device is presented for each persona in banking, including those serving customers within a branch and those working in the field. View: Surface for Retail

The cloud is a massive attack surface and runtime security is complex. AI plays an essential role for managing the scale and sifting through the noise. Read More...

Advancements in technology have transformed seemingly every industry over the years, including education. Technology has quickly evolved and increased in relevance in schools, from creating common space computer labs to assigning each student their own laptop at the beginning of the year. As the relevance and opportunity for devices such as laptops increase, the usage of tools such as artificial intelligence (AI) also increases. Read More...

In your #hybridwork environment, how do you make the most of employees' in-office, face-to-face time? If you'd like to discuss strategies and solutions to make in-person time count, reply and someone from CBA will reach out. #MicrosoftTeams

Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts. Read More...

Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story. Read More...

Remote work is here to stay in some capacity. However, remote work well-being is often overlooked. Here are three solutions to support remote workers. Read this article to learn how employers can incorporate remote well-being into the workplace wellness strategy, ensuring a productive, happy and thriving workforce. Read More...

The promise of AI to transform business operations and accelerate innovation is being stymied by roadblocks, according to a recent survey that found 95% of businesses encounter obstacles in integrating AI into their organizations. Read the article for some excellent tips on facilitating your AI implementation journey. Read More...

IBM's 2023 Cost of a Data Breach Report — conducted by Ponemon Institute and sponsored by IBM— examines the root causes and both short-term and long-term consequences of data breaches. The report includes information from 553 organizations impacted by data breaches that occurred between March 2022 and March 2023 and explores the various factors and technologies that either limited or increased the costs of a breach. Download the report and learn what works, and doesn't, in preventing data breaches. View: IBM Security 2023 Cost of a Data Breach Report

As innovations shape a changing workplace landscape, certain core business priorities remain. Your organization needs to bring people together to strategize, solve problems, and plan for business initiatives and growth. In an increasingly hybridized work environment, it's more important than ever to find ways to stay connected, increase efficiency and boost productivity — all while keeping costs under control. Enter Microsoft Teams Rooms, a Microsoft Teams innovation that removes the barriers between locations and people to delivery hybrid meeting experiences that improve equity and inclusion with tools that work the same anywhere. The eBook, "Unlocking the power of collaboration," provides insight. Download your complimentary copy of the eBook to discover how your organization can maximize hybrid work with Microsoft Teams Rooms. View: Unlocking the power of collaboration

Windows 11 Pro is more than just a simple upgrade from Windows 10. Read this absorbing customer story about how HUG HUB, an innovative London-based insurance platform, has used Windows 11 Pro to build its successful portal allowing customers to buy and manage policies on their own. View: Onward with security that lets HUG HUB bring insurance into the digital age

This flyer contains 2 customer stories on the value of Surface with links to the details on each one. View: Surface for Retail Flyer

This eBook describes the changing landscape of retail and how the Surface device portfolio is ideal for the retail store floor, back office, and for Teams meetings as well. The value of the device is presented for each persona in a retail organization, including store floor associates, distribution center workers, store managers, and executives. View: Surface for Retail

The new Windows 11 update brings nearly 200 new features to your business, but the most exciting is your everyday AI assistant: Microsoft Copilot. Watch this engaging video highlighting how using Microsoft Copilot will add to your Windows 11 experience and increase your productivity and efficiency.

Vattenfall AB, a leading European energy provider, embarked on a transformative journey using Microsoft Dynamics 365. This case dives into how they optimized sales, services, and customer engagement, fostering trust and aligning with their Net Zero goals. Discover their success story and how Dynamics 365 can reshape your customer insights. Read More...

Data security is a constant concern of CISOs and business executives. To better understand the security issues, Microsoft partnered with the independent research agency Hypothesis Group to conduct a multinational survey involving more than 800 data security professionals. Our collaborative effort has resulted in the publication of the Data Security Index report, designed to offer valuable insights into current data security practices and trends. Moreover, it aims to identify practical opportunities for organizations to enhance their data security efforts. In this article, you'll learn some of the key findings from the report, including: - Data security incidents remain frequent - Vulnerabilities manifest in various dimensions due to a diverse set of factors - How a fragmented solution landscape can weaken an organization's data security posture Read More...

Cloud infrastructure just won't stop growing, with the big three providers towering over the rest. Read the article for an overview of the state of cloud spending and its implications for businesses. Reach out to the cloud experts at when you're ready to discuss your cloud computing goals and challenges. Read More...

Enterprise IT has grown so much in complexity and scale that it's wreaking havoc across organizations' technology, operations, and connectivity. Fortunately, you can turn this chaos into opportunity for productivity and growth by gaining full control over your infrastructure and architecture. Read the article for details and reach out to to schedule a free IT architecture consultation. Read More...

Discover how to create more inclusive and collaborative hybrid meeting spaces with Signature Microsoft Teams Rooms. Read this blog and watch the short video to learn from Microsoft's journey using Teams Rooms to deliver hybrid meeting experiences that all employees want to attend, no matter where they join. See how thoughtfully arranging displays, cameras, audio devices and furniture enhances engagement. Learn how Signature Teams Rooms facilitates seamless communication and connection with AI-powered intelligent cameras that help remote participants feel like they are physically present and enable in-person attendees to follow the chat without distractions. Get the flexibility to adapt hybrid meeting spaces to support a wide range of employee experiences — even as your workplace evolves. Reach out to CBA to learn more. Read More...