Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
Hybrid work is here to stay. What does it mean for organizational leaders navigating the shift? How do they accommodate people’s needs meanwhile maintaining a culture of excellence? Turns out, the fundamentals of what transforms a group of people into an outstanding team haven’t changed much over time, just the application. Learn about why you should give employees autonomy to work asynchronously as well as the technology to support them, for both personal and collective wellbeing. Read More...
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