A global automotive icon, Mercedes-Benz is laser-focused on delivering the ultimate customer experience through the design and production of premium vehicles and superior service. This video highlights how Microsoft Dynamics 365 Remote Assist technology and HoloLens 2 helps Mercedes-Benz improve technician efficiency, speed problem resolution and reduce the impact of service-related travel on costs and the environment. Watch the video to see the connection between these capabilities and the ability of Mercedes-Benz to drive its customer experience goals.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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