A challenge faced by many retailers is getting consumers back in stores and gaining back their trust and loyalty. Read the blog for insight on how retailers use the edge to improve operational efficiency and better understand their customers.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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