Today's bank customers want personalized banking with the ubiquitous access that comes from a seamless, omnichannel experience. What should a personalized customer experience look like at your bank? This Microsoft Industry Blog gives you a look. Read it for an at-a-glance of the 4 pillars of a seamless banking customer experience and how Microsoft Cloud for Financial Services helps deliver it.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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