With the explosion of generative AI and other powerful new data tools, chief data and artificial intelligence officers (CDAIOs) are more important than ever as companies navigate this new landscape. Too many, however, are set up to fail by poor alignment, lack of trust, not enough focus on business opportunities, and how their job is understood internally. There are five steps companies can take to better set their CDAIOs up for success: 1) make data everyone's business, 2) make business leaders data champions, 3) review all data and AI investments to make sure the money is well spent, 4) shift to an ecosystem mindset, and 5) proceed with caution.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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