Skip to main content

Senco Gold and Diamonds Delivers a Sparkling Customer Experience with Microsoft Dynamics 365

Senco Gold and Diamonds is one of India's oldest and most trusted jewelry brands, with over 130 stores. 

The brand had been experimenting with an in-house Enterprise Resource Planning (ERP) tool, but it wasn’t providing value. With a growing customer base, they were facing difficulties managing customer questions, complaints, and responses. 

Microsoft Dynamics 365 provided a single, unified offering for retail needs and helped them keep pace with technology while ensuring that they could offer the best possible service to their customers.

Are you looking to do the same? Let’s talk.

Read More...

Comments

Post a Comment

Popular posts from this blog

The Virtual Hallway

The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
Post a Comment
Read more

3 Leadership Lessons for 2022

Hybrid work is here to stay. What does it mean for organizational leaders navigating the shift? How do they accommodate people’s needs meanwhile maintaining a culture of excellence? Turns out, the fundamentals of what transforms a group of people into an outstanding team haven’t changed much over time, just the application. Learn about why you should give employees autonomy to work asynchronously as well as the technology to support them, for both personal and collective wellbeing. Read More...
Post a Comment
Read more

Abonneer je nu.

Maximaliseer de waarde van Microsoft Teams voor je bedrijf. Ga vandaag nog aan de slag en introduceer de nieuwste functies in je organisatie. Abonneer je nu. View: Abonneer je nu.
Post a Comment
Read more