An alleged cybercriminal leaked records on 10,000 customers of Australia's telecom giant, Optus, then backed off its $1 million ransom demand. What is the takeaway for organizations tasked with protecting customers from identity fraud? Read this blog for a summary of the hack, its significance and steps being taken to remediate impact.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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