Digital transformation, accelerated during the pandemic, is redefining the way companies use technology, people, and processes to apply new business models and discover new revenue streams—while striving to meet constant changes in customer expectations surrounding products and services.
The digital transformation consists of five basic steps, starting with the alignment of objectives with business goals.
Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having staff with the right sets of skills. From software engineers to data scientists and UX designers, each plays a key role in the success of digital transformation within a company.
Review the five steps for digital transformation, find real-world examples, and see which pitfalls you’ll need to avoid.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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