Deze video laat zien hoe Allstate de klantenservice met kunstmatige intelligentie transformeert. Met de Azure Cognitive Services legt Allstate inzichten uit klantgesprekken vast om een naadloze klantervaring mogelijk te maken.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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