Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
Reacties
Een reactie posten