Virtual assistants fill an essential role in your keeping your customers engaged 24/7. This infographic highlights the how chatbots fit into enabling Always On services and how acquirable they are today.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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