Roemeense zorgaanbieder verbetert klantervaring en bedrijfsactiviteiten met Microsoft

Regina Maria is een toonaangevende aanbieder van zorgdiensten in Roemenië. Microsoft voorziet het bedrijf van technologie om de bedrijfsprocessen te optimaliseren en een hoog niveau van patiëntenzorg te behouden. Microsoft Teams brengt de communicatietoepassingen samen in één systeem. Hierdoor versnelt het bedrijf het goedkeuringsproces en reageert sneller en beter op feedback van klanten. Met de Microsoft-tools is de database van Regina Maria 20% nauwkeuriger en het klachtenbeheer 50% sneller.

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