Fortnum and Mason levert gedenkwaardige klantervaringen met Microsoft Dynamics 365

Fortnum and Mason gebruikt Dynamics 365 om de efficiëntie en de groei in de toekomst te ondersteunen. Het systeem biedt belangrijke inzichten zoals hoe vaak een klant bij hen winkelt en wat hun uitgaven zijn. Hierdoor heeft Fortnum and Mason de tools in handen waarmee ze hun klanten de producten en diensten kunnen aanbieden die ze willen. Dankzij de algehele snelheid en bruikbaarheid en een betere beheersing van de kosten is Fortnum and Mason proactief bij het bereiken van de doelstellingen en het bedienen van hun klanten.

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