Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective.
Watch this video to learn how GEICO evolved from a traditional, silo-based infrastructure to an integrated, automated, and collaborative model. This transition allowed for increased flexibility and productivity thanks to a DevOps approach using Microsoft Azure.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
Comments
Post a Comment