Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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