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Carvana builds efficient, seamless customer experience with agent on Azure | Microsoft Customer Stories

Improving customer interactions at scale can be complex and time-consuming. This customer story shows how Carvana faced this problem by using Azure AI to unify insights, reduce call volume, and improve service quality. Read the story to see how Azure supports faster, more consistent customer experiences. Read More...
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Ford builds trust across global operations with Microsoft Defender

Ford operates across a global network of systems, teams, and partners--and protecting that environment takes strong security at scale. This customer story from Ford shows how Microsoft Defender helps strengthen protection and build trust across worldwide operations. Read the story to see how a global manufacturer approaches modern threat protection. Read More...
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A Quick Guide to Bringing AI Agents into Your Workforce

How do you securely move AI agents from experimentation into everyday work? "A Quick Guide to Bringing AI Agents into Your Workforce" gives you five practical steps to identifying high-value workflows, measuring impact, scaling agents, and building in observability, Zero Trust principles, and governance. Download the guide to learn how to approach agent adoption intentionally and responsibly. View: A Quick Guide to Bringing AI Agents into Your Workforce
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What is an autonomous agent?

Understanding how AI moves from assistance to action starts with autonomous agents. This infographic from Microsoft Copilot Studio shows how agents work independently, adapt to change, and complete tasks across systems. View the infographic to see how autonomous agents can support real business processes. View: What is an autonomous agent?
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