Thread reimagined the IT service workflow by integrating Azure OpenAI Service with Microsoft Teams. Discover how Thread saves technicians over an hour daily on administrative tasks to streamline resourcing and service request assignments and keep them focused on what matters most — delivering incredible customer service! Read the customer story and take a deep dive into the future of IT service.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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