The pandemic brought to light the importance of agility and adaptability in the face of change. To be able to pivot quickly and meet the ever-changing needs of customers, enterprises are increasingly focusing on service-centric business models that provide recurring revenue streams. To better understand these trends, Microsoft commissioned Forrester Consulting to explore where companies are succeeding, struggling and investing to move toward service-centric business models and project-based operations. Read this blog for a summary of findings focusing on three major areas of needs.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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