Chief Information Officers (CIOs) are accustomed to rapid change, but with pandemic-related disruptions, the volume of work coming into IT offices is unrivaled. Items drawing the most attention to IT leaders include concerns about the developing role of the customer experience, growing cybersecurity, and data privacy threats, investing in cloud infrastructure, and more. Read what IT leaders and global decision makers are saying about what they plan to do when faced with the biggest issues in the race toward digital transformation.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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