Businesses are learning lessons from the COVID-19 pandemic. Operations have changed and things aren't going to go back to the way they were pre-pandemic anytime soon. However, opportunities exist for businesses to flourish—if they take certain steps.
Resizing operations, refocusing products, reducing risks, and reanalyzing capital are key moves to consider as the pandemic loses strength. Companies that best prepare themselves to adapt to changing scenarios should come out stronger in the end.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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