Future Generali gebruikt Microsoft AI om klantcontacten te verdiepen

Future Generali India Life Insurance Co. Ltd. heeft het gebruik van REVA overgenomen, een chatbot gebaseerd op het Microsoft Bot Framework, dat een sleutelrol speelt in het aansturen van inzichtelijke gesprekken met zijn klanten. Bekijk in deze video hoe het bedrijf zijn klanttevredenheid al wist te verhogen met 91% en de #AIForAll-award van Microsoft en CNBC TV18 heeft gewonnen wegens het verbeteren van klantcontacten met behulp van AI.

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