In this Harvard Business Review, authors share the powerful impact of using artificial intelligence to drive decision making within organizations. Unlocking this opportunity stretches beyond unlocking the data but shifting the way organizations adopt the information to make decisions. It can even shake up the organization's culture of top-down decision making.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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