CBA Consult

Curious about the differences between Microsoft 365 Business Basic, Standard, and Premium? Discover the unique features and capabilities of each edition to make an informed decision that aligns with your business's productivity and collaboration needs. Stay ahead of the game and unlock the full potential of secure productivity with Microsoft 365.   As a Microsoft Partner, we can simplify license provisioning, renewal, and billing processes with our seamless CSP support, saving you time and effort so you can focus on your core business. Contact us today.    Read More...

Rethink your approach to SMB productivity with Microsoft 365 Business Standard. The suite offers both web-based and desktop versions of applications like Word, Excel and PowerPoint. Also benefit from business-grade communications tools, robust cloud storage and superior security. Watch our featured video to understand how this solution can streamline operations and safeguard business.

Microsoft's CEO on the future of work and technology that will shape it. Satya Nadella, Chairman and CEO of Microsoft shared his views on the future of work at Davos 2023. This blog post from the World Economic Forum (WEF) reveals the trends topping Nadella's list of predictions. Read the blog for insight from one of the world's most influential tech business leaders and innovators as well as findings from the WEF's Future of Jobs report. Read More...

Equitable Bank (EQB) is committed to driving change in Canadian banking and enriching people's lives, and at the heart of this mission lies trust. When EQB's security defenses revealed weaknesses during a cybersecurity test, the bank took action. EQB replaced two security and event management solutions with Microsoft Sentinel and deployed Microsoft 365, covering endpoints, identities, and cloud apps. The results were striking. We can help you unlock the full potential of Microsoft cloud solutions with our expert guidance and support as a trusted CSP Microsoft Partner. Contact us today.  Read More...

In the aftermath of Covid-19, many professionals, including researchers, have transitioned to hybrid work. A concern arising from this trend is the perceived cost to creativity. To test the validity of the perception, the Microsoft Research team interviewed 24 researchers at different levels of seniority across various disciplines and research labs about their hybrid work habits and inspirations for creativity. The report — "Is a Return to the Office a Return to Creativity? — highlights findings. Download the report for an understanding of how hybrid work is turning long-held beliefs about creativity and productivity on their head. View: Is a Return to Office a Return to Creativity?

Explore how small and medium businesses transformed amidst pandemic pressures. From streamlining operations to enhancing customer experiences and adopting new technologies, SMBs have shown resilience and innovation. Read the blog to get valuable insights and learn how technology can reshape your business journey. Read More...

When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences. Read More...

Technology is moving fast, and being prepared for the changes with the right tools is crucial. Is your business ready? Embrace the future and discover the power of Microsoft 365 Business Premium.  As a Microsoft-certified partner, we can help you streamline your licensing and subscription management with our expert CSP services, ensuring compliance, cost optimization, and hassle-free operations. Sign up for our mailing list to learn how we can help you achieve secure productivity and eliminate the need for redundant solutions.   Read More...

Small and medium-sized businesses (SMBs) face the same collaboration challenges as larger enterprises when it comes to connecting with colleagues in different locations.   This 2020 commissioned Forrester Consulting Total Economic Impact(TM) study shows the potential ROI SMBs can realize when they use Microsoft 365 Business Premium.  Partner with us for a holistic approach to cloud solutions, combining Microsoft's industry-leading platforms with our expertise and commitment to your success. We’re just a phone call away.  Read More...

Technology is moving fast, and being prepared for changes with the right tools is crucial. Is your business ready? Embrace the future and discover the power of Microsoft 365 Business Premium.  In this infographic, explore how businesses can take advantage of this essential solution for secure productivity, enabling a new way to work and eliminating the need for redundant solutions.  As a Microsoft-certified partner, we can help you streamline your licensing and subscription management with our expert CSP services, ensuring compliance, cost optimization, and hassle-free operations. Contact us today.  Read More...

In a rapidly evolving digital landscape, leveraging AI is crucial for organizations to stay competitive. The Microsoft-commissioned Forrester report, "Fuel Application Innovation With Cloud AI Services," explores five use cases for implementing AI in the cloud and enabling businesses to quickly realize value and drive innovation. Discover how knowledge mining, document process automation, speech transcription and analytics, machine translation and conversational AI can reshape your applications and create a competitive edge. Discover 4 key findings based on an online survey of over 500 technical decision makers responsible for AI implementation at their companies. Gain insights into implementing AI without the need for a large data science team. Download the report now to fuel your application innovation. View: Fuel Application Innovation with AI Cloud Services

This report by Forrester Consulting evaluates the benefits of Microsoft Windows-based PCs vs non-Windows desktops and devices. Forrester evaluated savings on IT support, hardware expenses and third-party licenses and examined other important potential benefits of deploying Windows PCs vs alternative endpoint devices. The report also provides a framework to evaluate the potential financial impact of Windows PCs on their organization as compared to refreshing with alternative end-point PCs and devices. Download the report, "The Total Economic ImpactTM of Microsoft Windows PCs for Business." View: The Total Economic Impact of Microsoft Windows PCs for Business

Discover three simple strategies from Microsoft to heighten small business employee productivity. Get tips on goal-setting, optimizing tech use and minimizing distractions. Learn how to reenvision a productive business environment today. Download your complimentary copy of the eBook, "Work smarter: 3 practical ways to increase productivity for your small business." View: Work smarter: 3 practical ways to increase productivity for your small business

This flyer provides an overview of the Copilot+ Surface PC with the Qualcomm® Snapdragon® X series processors for high-performance, AI-ready capabilities. View: Surface & ARM flyer

Portuguese energy provider EDP is on a mission to drive sustainability in the sector and become net zero by 2040. That begins with data. Over the past few years, the company has been migrating its IT system to the cloud and embracing a data-driven vision that's allowing it to implement insights-based initiatives across its markets. Fast forward to present day, the organization has now moved on to deploy machine learning, artificial intelligence and IoT technology to make even more of the data and insights it generates. And ultimately get one step closer to making the world less polluted and decarbonized. Read More...

SMBs have always been the backbone of our economy, but how can they continue to thrive under economic pressure? Discover how Microsoft 365's integrated tool suite helps SMBs centralize technology, boost productivity, and safeguard against cyber threats. Read the blog and reach out to to learn how we can guide you through this transformative journey. Read More...

Discover the power of voice with "Intuition Robotics: Elevating Quality of Life with Azure Text-to-Speech." Explore how this visionary AI company transformed elder care with Microsoft Azure Text-to-Speech. Learn how intuitive robot companions fueled by Azure's lifelike synthetic voices, empowered seniors by enhancing communication and combating loneliness. By reading this inspiring customer story, gain insights into how you can harness the power of Azure's cutting-edge technology in your own projects. Get the story and get ready to innovate. Contact us to how CBA can help your company drive better outcomes with Azure text-to-speech applications and other AI services. Read More...

Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story. Read More...

Discover the power of generative AI in the Microsoft Azure blog post: "Azure OpenAI Service: 10 Ways Generative AI is Transforming Businesses." This must-read dives into how AI is revolutionizing industries with personalized marketing, chatbots and virtual assistants, product and service innovation, and cybersecurity. Prepare to unlock strategies that could propel your business forward. Read the blog to learn how Azure OpenAI Service can help you tap into these game-changing innovations. Read More...

How can Workday for Microsoft Teams enhance productivity and engagement in your workplace? Let's start a conversation about boosting small business employees' efficiency. 📊✨

Get a quick look at Microsoft Dynamics 365 Customer Insights and how it enables you to transform real-time customer engagement. Learn how to seamlessly unify transactional, demographic and behavioral data, and how AI-driven content recommendations can reshape your brand's customer journey. Watch the video. Read More...

This datasheet displays the latest product line of Surface devices and the many repair components that are readily available. View: Surface Repairability Product Overview

Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave due to subpar service, the whitepaper provides actionable steps you can take today the sophistication of your customer service experiences. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. View: Global State of Customer Service Sophistication

When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here. Read More...

Westpac, one of the largest banks in Australia, wanted to improve support for its more than 40,000 people, including its hybrid workforce, by transforming its IT environment. In 2023, the bank chose a solution based on Windows 11 Enterprise E5 and Microsoft cloud services which has since improved user experience for staff and supported secure flexible work that is inclusive of all work styles. Read the story. Read More...

As you sort through the scores of AI solutions flooding the market, it may be difficult to pinpoint a solution that addresses your unique strategic or operational needs. We can help you navigate this critical process. Book a free consultation today. View: Tailor AI to your unique needs

Overwhelmed with managing the exponential growth in data? Schedule a free consultation with one of our experts to discover the #cloudcomputing tech that can take your data management game to the next level. View: Elevate your data management game—free consultation

Fashable, a Portugues maker of AI generated fashions, is aiming to re-invent the fashion industry. With Azure Machine Learning, an enterprise-grade service for the end-to-end machine learning lifecycle, and PyTorch, an open-source machine learning framework, Fashable created an AI algorithm that can generate original clothing designs. The goal is to help fashion companies meet customer demand, get to market faster and reduce clothing waste. Read the article to learn more about Fashable and AI's applications in business. Read More...

Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour. Read More...

Windows 11 is designed with layers of security enabled by default, so you can focus on your work, not your security settings. Out-of-the-box features such as credential safeguards, malware shields and application protection led to a reported 58% drop in security incidents. View: Windows 11 Security Guide: Powerful Security by Design

The now permanent shift to cloud services and the necessity of dealing with a hybrid workforce have changed modern IT Read More...

What is the one area where you think AI will have the biggest impact on your business or industry? #AIusecases

Thread reimagined the IT service workflow by integrating Azure OpenAI Service with Microsoft Teams. Discover how Thread saves technicians over an hour daily on administrative tasks to streamline resourcing and service request assignments and keep them focused on what matters most — delivering incredible customer service! Read the customer story and take a deep dive into the future of IT service. Read More...

Is the cloud the answer to environmentally sustainable IT? The answer is mostly "yes". Read this article to learn five facts on why cloud computing is more eco-friendly than conventional data centers — and why the difference will become even more pronounced in the future. Read More...

Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365. Read More...

The use of AI in clinical research is progressing and will improve the way drugs are tested Read More...

Artificial intelligence-based tools clearly have benefits in automating various security and IT tasks. But where should companies actually be adopting this new technology? Read More...

Think First. Plan Second. Act Third. Your guide to business growth: Read More...

Here's how to ensure productivity among remote workers doesn't plummet: Read More...