Susanne Tedrick currently works as a cloud computing technical trainer at Microsoft. In her work, Susanne delivers skills-based, outcome-driven training on the Azure platform for some of Microsoft's leading enterprise clients. Susanne is a Microsoft Certified Educator, Trainer and Azure Solutions Architect. She is committed to increasing diversity, equity, and inclusion (DEI) in the tech industry. She is the co-author of Innovating for Diversity: Lessons from Top Companies that are Disrupting Old Practices to Achieve Inclusivity, Equity and Business Success (Wiley, 2023) author of the critically acclaimed Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators (Wiley, 2020). Roads are likely to buckle and fail if they cannot handle a growing number of motorists. In online terms, more and more remote IT workers, fueled by the global pandemic, are finding they lack in-house skills to handle more than half of their current operat...