All businesses need to understand their customers to be successful. The Valencia Club de Futbol (CF) club leveraged Microsoft Dynamics 365 to gain actionable insights into what their fans want.
From deploying an app to speed food orders in the stadium to checking-in with 1,500 season ticket holders who missed in-person games during the COVID-19 lockdowns, Valencia has used the insights from its customer data to make fan experiences more rewarding. Learn what and how the Valencia CF accomplished in this customer story. Read it here.
Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points.
Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...
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