Contrary to what you may believe, technology is neither the point, nor the primary driver of digital transformation. People, processes, and a shift in mindset are key. As such, the most strategic department for true digital transformation in an organization is the HR department.
HR affects and shapes company culture. And for businesses to go digital, HR must not only digitally transform itself to improve the employee experience, but also educate, empower, and transform the workforce to improve the end-customer experience.
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The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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