Power Equipment Manufacturer STIHL Relies on Dynamics 365 in Sales, Marketing, and Service

STIHL, Inc’s sales and customer service is a worldwide network of 41 sales subsidiaries, 120 importers, and more than 54,000 dealers.

Existing structures and their modern, growing product portfolio posed a challenge for service, while increased digitization created new challenges for sales. A central solution was needed, so STIHL developed OneCRM, based on Microsoft Dynamics 365 Sales. Dynamics 365 brings customers, dealers, sales subsidiaries, and STIHL headquarters closer together.

Read more, then contact us. We can help you create the best solution for connected sales and marketing.

Comments

Top 3 tips for using Microsoft Copilot in Teams

Watch this tutorial to learn how Microsoft Copilot in Teams can help catch you up when you're running late, inspire discussion topics, and even recommend ideas to help break the awkward silences. Contact CBA to get started with Copilot in Teams.

The Forrester Wave™: Sales Force Automation, Q3, 2023

Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points. Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...

What Is the New Hushed Hybrid Work Trend?

The new hushed hybrid work trend has employees colluding with the managers to allow work-from-home days in secret. This trend has both benefits and drawbacks-as well as far reaching implications for business ops and talent acquisition. Read More...

CBA Consult

Search This Blog