Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service biedt een moderne, aanpasbare app met hoge productiviteit waarmee medewerkers klanten via een uniforme interface over verschillende kanalen kunnen helpen. Hiermee kunnen organisaties het kanaal kiezen dat past bij hun zakelijke behoeften. In deze video krijg je duidelijkheid over de huidige functionaliteit die we samen met andere nieuwe aanbiedingen beschikbaar stellen, Omnichannel for Customer Service.

View...

Comments

Top 3 tips for using Microsoft Copilot in Teams

Watch this tutorial to learn how Microsoft Copilot in Teams can help catch you up when you're running late, inspire discussion topics, and even recommend ideas to help break the awkward silences. Contact CBA to get started with Copilot in Teams.

The Forrester Wave™: Sales Force Automation, Q3, 2023

Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points. Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category. Read More...

What Is the New Hushed Hybrid Work Trend?

The new hushed hybrid work trend has employees colluding with the managers to allow work-from-home days in secret. This trend has both benefits and drawbacks-as well as far reaching implications for business ops and talent acquisition. Read More...

CBA Consult

Search This Blog