Digitizing behind-the-scenes processes potentially offers one of the most important productivity gains the public sector has seen in decades. It's also one of the most challenging undertakings an organization can pull off. Many well-intentioned digital efforts have been plagued by unfortunate side effects, including high costs, burdensome efforts, and lack of positive results. To prevent these scenarios, governments must concentrate their digital efforts on improving the experiences of users, rather than upgrading technologies for their own sake.
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Hybrid work is here to stay. What does it mean for organizational leaders navigating the shift? How do they accommodate people’s needs meanwhile maintaining a culture of excellence? Turns out, the fundamentals of what transforms a group of people into an outstanding team haven’t changed much over time, just the application. Learn about why you should give employees autonomy to work asynchronously as well as the technology to support them, for both personal and collective wellbeing. Read More...
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