It's been made clear that focusing on their customers' experiences is every retailer's top priority. However, part of the reason why this challenge is so complex is due to the logistics of running a retail business. Backend logistics, manual tasks, paper-intensive procedures, and item return processes are just some of the factors that decision makers and employees must manage daily, which takes away time from strategy or innovation.
Thankfully, emerging technologies are enabling businesses to automate the least creative aspects of their daily operations. This, in turn, empowers their workforce to truly focus their attention on what really matters: their customers. In this article, you'll learn about the 6 most defining and value-adding tech trends available for retailers at the turn of this decade.
The greatest challenge that leaders face in the new hybrid work reality is the loss of meaningful in-person connection. Can Microsoft Teams provide the digital equivalent of the “hallway” conversation? According to the Microsoft 2022 Work Trend Index, “Unscheduled, ad hoc calls have risen 8% in the past two years and now make up 64% of all Teams meetings. And meetings under 15 minutes now make up a majority of all meetings (60%) and are increasing more than any other meeting length.” Microsoft Teams allows every employee to feel connected regardless of where they call work. Learn more Read More...
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