CBA Consult

Read the article for an overview of the drivers of a successful hybrid work model and strategies to maintain productivity and engagement as you navigate the seasons for optimal team performance. Read More...

Ready to plan a cloud migration but not sure where to begin? Reach out to CBA for help moving forward at your own pace.

Digital transformation is a driving force in business. And enterprises today are accelerating digital initiatives to gain a competitive edge. Read this eBook to see why cloud is such an important tool in this process and how Microsoft Azure enables you to start and accelerate migration at the pace you choose. View: Simplifying cloud migration and modernization journey with Microsoft Azure

Cyber criminals are constantly inventing new and more sophisticated threats, from ransomware cleverly hidden in an email attachment to a multi-phased threat that will sit in your system for weeks letting attackers download data and corrupt files. These threats are a huge risk for your business. In this infographic, you can learn out how to better protect your company by developing a zero-trust security fabric that will ensure secure access to your sensitive data and applications. View it for an at-a-glance. View: Microsoft Secure Access Solution

You can foresee a future where your organization reaches new heights with the help of a generative AI solution, but how do you get there? Download this perceptive eBook to find out how to actively plan your AI strategy across the business and build a foundation for building sustainable value with your AI solution. View: Building a Foundation for AI Success: A Leader's Guide

There are a lot of good reasons to migrate your VMware workloads from your datacenter to Azure with Azure VMware Solution (AVS). Get this infographic to see the top 5 reasons we think AVS is the optimal route to the cloud, and get in touch with CBA to see how we can help. View: Top 5 reasons to migrate to Azure VMware Solution

The cloud is a massive attack surface and runtime security is complex. AI plays an essential role for managing the scale and sifting through the noise. Read More...

Determining the health of the seafloor is critical when preparing offshore wind and other ocean construction projects. Read this thought-provoking customer story about how INSPIRE Environmental uses Microsoft Azure solutions that can streamline the analysis and processing of complex ocean data so that seafloor images are interpreted more quickly and efficiently. Read More...

When it's time to kick start your brain cells into action, turn on Copilot for a list of insightful questions to ask in a pitch meeting or creative brainstorming session.

If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us. Read More...

Data centers will get bigger, while more processing will move closer to the edge. The exponential growth in data centers necessary to meet AI's computing demands will have massive implications for businesses and the economy. Read More...

Are you in digital debt? Find out how excessive business tools and notifications can lead to burnout and decreased creativity. Get actionable tips on driving IT efficiency, erasing digital debt and reinvigorating your exhausted staff. Read More...

From seamless integrations to remote work challenges, your organization requires a strong defense to protect against cybersecurity. Read More...

CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra, a cloud-based identity and access management service, to identify the cost, benefits, flexibility and risk factors that affected their investment decisions. Download your complimentary copy of the report to explore findings. View: The Total Economic Impact™ Of Microsoft Entra

Cybercriminals have become exceptionally deft at leveraging social engineering tactics to breach cyber defenses and wreak havoc on organizations. Book a free consultation to discover how our newest cybersecurity solution mitigates the human error culprit. View: Leverage the right tech to mitigate human error

The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools. Read More...

When it comes to cybersecurity, users are not the enemy. With proper procedures and education, they can actually be part of the solution. Read More...

Don't let outdated PCs put your business at risk. With the end of support (EOS) for Windows 10 looming in October 2025, it's time to upgrade to a device that can keep pace with your business needs. Enter Surface Laptop Go 3, powered by Windows 11 Pro. It promises an immersive computing experience with a 62% reported drop in security incidents and workflows that are 50% faster on average. Also, with seamless deployment that is 25% faster and its compatibility with your essential business applications, Windows 11 Pro is designed to integrate smoothly into your current technology ecosystem. Stay secure, up-to-date, and enhance productivity with the Surface Laptop Go 3. As a Microsoft reseller, we are ready to enable your smooth and efficient transition. Check out this informative brochure and contact us today to move forward! View: Outdated PCs put your business at risk

Given that over 90% of #cyberattacks can be traced to human error, to what extent does your organization prioritize security awareness training as part of its overall cybersecurity strategy? #humanerror

It's critical to have responsible principles like transparency and safety built into a generative AI solution. If this concerns you, read this timely blog about how Microsoft uses cutting-edge ideas from research combined with the best practices about policy and customer feedback to build and integrate responsible tools into its AI portfolio. Read More...

B-Tech is an Egyptian retail giant specializing in household appliances and consumer electronics. Read how B-Tech used its digital transformation arm b_labs to build a competitive advantage with Microsoft Azure, boosted service availability to 99.9 percent, cut time to market by 30%. Bye-Bye Black Friday back-office blues. Ready to build your competitive advantage with Microsoft Azure? CBA is ready too. View: B.TECH scales retail operations and slashes time-to-market 30 percent with Microsoft Azure

Introducing the Microsoft Surface Laptop Go 3, an ultra-thin laptop packed with robust Intel Core i5 power and the innovative features of Windows 11 Pro guaranteed to reimagine your work experiences. Notable for its lightweight design, it allows employees to multitask on the go, ensuring high levels of productivity alongside clear video calls and fruitful collaborations. Under the hood, it boasts a robust Intel Core i5 processor, up to 16GB RAM and 512GB of storage, assuring reliable performance. Enjoy stunning visuals with a vibrant 12.4" PixelSense touchscreen at Surface's signature 3:2 aspect ratio. Enhance your collaboration with Windows 11 Pro, Microsoft 365, and high-quality camera, mics, and speakers. Contact us today to order yours! View: Surface_Commercial_Full Lookbook Intro to Surface_Horizontal

Multiple threat groups have employed the same criminal tool kit to target vulnerable systems. Read More...

Read Microsoft's latest blog post: 'How AI Can Empower Customer Service Agents.' to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure. Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions. Read More...

Microsoft's latest content highlights how Windows 11 Pro helps businesses such as Klöckner Pentaplast accelerate towards success. Klöckner Pentaplast, a global manufacturing company deployed Windows 11 Pro, reaping benefits such as a 62% drop in security incidents and 50% faster workflows. The new operating system not only provides robust, default security that protects valuable business data but also aids in maximizing employee potential & improving multitasking. With a reported saving close to 90 minutes per device update, Klöckner Pentaplast achieved significant efficiencies which allowed their IT to focus more on value-added, strategic initiatives. Upgrading to Windows 11 Pro aligns perfectly with their sustainability goals, having features that help reduce environmental impact. This content is a must-read for businesses seeking to reshape the way they function, prioritizing security, productivity and sustainability. Act now before the Windows 10 support ends in 2025 and se...

In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations. View: Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)

You should absolutely consider the power-packed Surface Go 4. This reliable 2-in-1 device is designed for frontline workers and comes with qualities such as security, flexibility, and durability. Delivering full Windows 11 Pro experience, it is needed to respond to the demands of any job, anywhere. With ruggedized cases and vehicle mounts, it ensures productivity and offers top-tier performance for any task. It also makes it super easy to max out performance with all-day battery life up to 12.5 hours and Fast Charging. This Microsoft's Surface Go 4, combined with our top-class reseller services, truly reimagines workplace productivity. Take advantage of a Surface trade-in offer and contact us today! View: Surface_Commercial_Full Lookbook Intro to Surface_Horizontal

"In the words of Blake T. Lunsford, Director of Information Technology at Alabama Appellate Courts System (AACS) their "technology infrastructure was functional but lagging behind modern standards...and faced limitations in terms of system integration, scalability, and security capabilities." Microsoft empowered Lunsford's AACS IT team to modernize a new case management system while also upgrading to Windows 11 Enterprise and Microsoft 365 Government. Great story. Check it out. Ready to modernize your IT infrastructure? Let CBA help you get started. Read More...

The world of technology is rapidly evolving, and one of the most significant changes is the combination of artificial intelligence (AI) and private cloud systems. This isn't just an update. It fundamentally changes IT operations, dramatically improving efficiency, scalability, and security. is here when you're ready to get serious about implementing AI in your organization. Read More...

For years Gartner Magic Quadrant reports have been relied upon to provide a holistic review of cloud providers' capabilities. Take a look at this blog showing why Microsoft has been named by Gartner® as a Leader in the recently published 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. Read More...

In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started. Read More...

Explore the vital role of data centers in powering AI and the digital economy, and discover why understanding their use cases is key to making successful investments. Read this Forbes article for an excellent overview of the different types of data centers and the critical role they play in today's economy. Read More...

Investors will be scrutinizing the AI spending levels of tech titans like Microsoft when they report earnings this week. Read More...

The newest Surface Pro for Business Copilot+ PCs are here! Get a closer look at the Surface Pro Flex Keyboard, a leap towards rethinking connectivity and reshaping workplace versatility. This keyboard when attached to the Pro, offers an ultimate laptop setup, while its detached form allows unprecedented adaptability to any workspace. It delivers up to 32.8 feet of connectivity in open air and up to 16.4 feet in a typical office environment, ensuring continuous productivity. Moreover, enhanced security features like 128-bit encryption technology secures data exchange between the keyboard and device. Check out this data sheet with details and contact us to order your new Surface Pro for Business PC today! View: Surface Pro for Business Flex Keyboard

Explore the critical factors influencing the on-premise vs. cloud debate for enterprises. Analyze benefits, risks, and costs to make an informed decision. Read More...

If process inefficiencies are hampering your ability to grow and innovate, you could benefit from an AI powered solution designed to streamline and improve business processes. Schedule a free demo today. View: Improve processes with AI—free demo

Microsoft is at the forefront of transforming how businesses function, and the new Surface Pro for Business is no exception. This versatile and innovative device offers AI-enhanced productivity and is powered by Intel Core Ultra Processors. It features NPUs delivering 40 or 48 TOPS of on-device AI performance, that support not just today's needs, but future innovations as well. It brings Copilot to life in more places with its flexible form factor, and excellent sign-in options facilitate seamless collaboration. There is much to love about this new Surface Pro for Business device. Check out the brochure and contact us to order yours today! View: Surface_Commercial_Full Lookbook Intro to Surface_Horizontal

Wondering how to get the most effective AI for your organization? You'll need a unique strategy to deploy and drive adoption. Check out this solution brief for the guidance you need to do AI the right way. Contact CBA for assistance rolling out your AI adoption with Copilot. View: What is the Right Way to AI?

Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how CBA can help put the power of generative AI to work for your customer service team. View: Copilot in Dynamics 365 Customer Service

Microsoft Copilot for Security is your security team's assistant and mentor, helping them to respond faster to cyber threats and providing valuable support from guidance for junior staff to insights and analysis for your senior security professionals. Watch this demonstration video to see how Copilot works and how much simpler security management can be with Copilot. Read More...

As AI gets increasingly integrated into the workplace, a new employee survey reveals workers' conflicted feelings about the disruptive new tech Read More...

Many organizations from startups to large enterprises are applying AI systems to enhance how they design, operate, optimize and troubleshoot apps and infrastructure from cloud to edge. Read this blog showing how AI coordination with copilots enables you to create systems that promote fairness, privacy, security an array of responsible AI principles. Read More...

With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals. Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months. Ready to make the move to MS Azure Cloud? MS Cloud techspert CBA can get you started. View: Finance in the fast lane

Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery. Read More...

Watch this video to see how Microsoft Copilot can boost your security posture by summarizing data into key insights, detecting cyber threats before they strike, providing guidance to junior staff and more. With Copilot you can protect your security at the speed and scale of AI.

Confusion surrounding generative AI exists in the market, leading enterprises into unnecessary expense and delays, according to Gartner's Erick Brethenoux. Read More...

AI won't replace content creators after all Read More...

Yo! Copilot for Microsoft 365 is a highly capable, always-available, dot-connecting data chaser that empowers you to co-create, co-author, co-produce, co-analyze, co-visualize, and just work on. Check out the video for the down low. Copilot techspert CBA is ready to help you get started with Copilot for Microsoft 365.

Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks. In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions, Read More...

You don't want to spend your valuable work time on trivial tasks and neither do your employees. According to a Microsoft survey, nearly 90 percent of workers with access to automation and AI-powered tools feel more fulfilled because they can spend time on work that truly matters. AI can not only automate tasks but do research, draft presentations and emails, and help your salespeople identify the best prospects. View this infographic to find out how much AI can help your people spend more time selling and less on administrative tasks. View: Achieving Sales Success with AI

Passwords are still the most commonly used method of authenticating end users, making them vulnerable to cyberthreats. That's why a robust incident response plan should include a process for doing a mass password reset, especially in the event of a ransomware or other major cyberattack. Unfortunately, password resets are rarely top-of-mind for SOCs dealing with a crippling attack. This article explains the processes and technologies involved in managing a mass password reset, with advice from Microsoft Incident Response. Read More...

Read this news release to learn why Microsoft believes that their recognition as a Leader in the 2023 Gartner Magic Quadrant for Container Management validates their end-to-end approach for developing and deploying enterprise-grade, cloud-native apps that run on Azure, in datacenters, or at the edge. And why MS Cloud-native technologies like containers and Kubernetes are the future of application development and highlights the broad and deep integration of Azure Kubernetes Service (AKS) with other Azure services. Read More...

Are you ready to gain control in a rapidly moving AI environment? Read this eye-opening blog that puts a spotlight on generative AI and advanced knowledge retrieval systems. Discover seven pillars of a successful, modern AI development strategy. Learn efficient ways to capture and retrieve institutional knowledge and improve user productivity. Read More...

This datasheet offers a quick overview of the features and capabilities of the Microsoft Entra Suite, including Microsoft Entra ID, Microsoft Entra Permissions Management, Microsoft Entra Private Access and more. Download your Entra overview and learn how you can improve security while enhancing your end users' experience. View: Microsoft Entra

What can Microsoft @Azure OpenAI Service do for you? Turn limitless #AI possibilities into reality tomorrow with custom copilots and Azure AI. Reply if you're interested in learning how Azure supports your AI development.

The intensity of work and always-on communications are outpacing the ability of businesses like yours to keep up. Working faster and smarter has become more challenging than ever. Read this infographic for a visualized account of how AI can overcome obstacles to productivity and create a whole new way of working. Contact CBA for help navigating the complex challenges of integrating AI into your organization. View: Will AI Fix Work?

Read this blog post for a discussion of four areas of opportunity for organizations like yours to empower AI Transformation, and learn what strategies Microsoft customers from Bayer to Walmart are doing to maximize business outcomes. Contact CBA for assistance in driving your AI transformation in the Microsoft Azure Cloud. Read More...

As AI increasingly relies on synthetic data to supplement costly human-made content, researchers warn of potential instability and bias, but also recognize opportunities for targeted model improvement. Read More...

Business leaders struggling to rein in rising costs can turn to technical solutions, but overruns are also a people problem. Read More...

The truth is, if you don't have the tech, you're probably not going to attract the talent. Read More...