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Has your organization considered a low-code approach to building a chatbot to improve efficiency and streamline customer service ops? We'd love to hear about your experience! #NextGenAI

Worried about AI-powered cybersecurity threats? Then you'll be glad to know that Microsoft's security solutions deliver protection against cyberthreats and other security breaches with advanced AI-enabled security technologies and tactics. Learn why Microsoft is the leading cybersecurity vendor in this issue of Microsoft Threat Intelligence: Cyber Signals 2024. View: Cyber Signals Feb 2024

If you're business is in healthcare, finance or energy, you should be getting ready for the Network and Information Security Directive 2 (NIS2), an expansion of NIS1, the European Union (EU) cybersecurity directive that enforces cybersecurity risk management standards and reporting obligations. Read this Microsoft article to get an overview and links to other resources. Read More...

Apps that meet users in their natural flow of work are most likely to engage employee teams. Read this informative blog about how Workday, a leading enterprise cloud software provider for HR and finance built a collaborative app for Microsoft Teams that engages with employees organically. Read More...

This flyer contains 2 customer stories on the value of Surface with links to the details on each one. View: Surface for Manufacturing Flyer

Transform your employee experience for the hybrid workplace with insights from Microsoft's journey. Discover the benefits of focusing on digital capabilities, physical spaces and organizational culture. Find out how Microsoft Viva can help your employees find balance in the hybrid work environment, and leverage the Microsoft Power Platform to drive innovation. Ensure network security with Zero Trust and build strong partnerships. Read the blog, "Reinventing Microsoft's Employee Experience for a Hybrid World." Read More...

Clear communication between management and the workforce boosts profits, increases employee retention and prepares organizations for future growth. Read this Microsoft Work Trend Index Special Report to see how next-generation AI can help employee engagement and help organizations prepare their workforces in the years ahead. Read More...

This eBook describes the evolving landscape for manufacturing and how the Surface device portfolio is ideal for every employee. The value of the device is presented for each persona in manufacturing, including factory floor operations, mobile sales reps, product engineers, and executives. View: Surface for Manufacturing

Does your organization offer opportunities for remote work? If you're re-evaluating your model, watch this episode of the Ripple Effect podcast where experts discuss pros and cons. Explore how power dynamics, resource access and visibility impact work experiences. With insights from experts at the Wharton School, this podcast will help you navigate the challenges of hybrid work arrangements. Gain a deeper understanding of how remote work can reshape work-life balance. Join the conversation.

Microsoft Power Platform empowers developers to solve business problems faster and more cost-effectively, while providing end users with a seamless way to incorporate AI into their projects, thereby boosting productivity. Read the blog for details and contact a Microsoft Power Platform consultant at CBA to discuss our flexible pricing and implementation options. Read More...

Explore how AI will reshape the labor market and discover key insights every leader must know to stay ahead in this evolving landscape. Read this Forbes article for a detailed analysis of this important issue and hit reply to discuss how you can integrate the right AI solution into your business operations in a way that minimizes harmful impact on employees. Read More...

Cloud computing powers services from transportation and healthcare to streaming services. With nearly 3 in 4 companies going over their estimated cloud budgets, cloud overspend is a serious problem that undermines the cloud's many transformative benefits. Keeping cloud costs in check requires a mix of human and tech solutions outlined in this compelling article. Read More...

For corporates, the goal, especially in the current inflationary environment, is to squeeze margins higher. Discover how companies leverage AI and data to control costs. Read More...

Hybrid work has become the new normal but leading a successful hybrid team comes with its own set of challenges. See how to effectively navigate this shift to build high-performing teams in hybrid environments. Read More...

Among the many changes the Covid-19 pandemic wrought was a trend toward smaller office spaces as more employees worked remotely or on hybrid schedules. Many in leadership felt that this would lead to problems with creativity within organizations and businesses since employees weren't connecting in the same physical spaces to solve problems and be generally more productive. But researchers have found the complete opposite. Download this report detailing how hybrid work is turning around long-held beliefs. View: Is a Return to Office a Return to Creativity?

In this Microsoft Security video, you'll hear from security experts that have used Microsoft Copilot for Security to enhance security staff knowledge, take on mundane SOC tasks, and free security leadership to focus on high-priority cybersecurity goals and challenges.

Discover how Microsoft Dynamics 365 empowers organizations to get a complete picture of their entire business by connecting and accessing data from hundreds of sources, while driving efficiency and productivity. Read More...

Hybrid workspaces and the rise of AI in company operations are a topic on the minds of organization leaders around the world. Read this insightful blog that highlights the thoughts of Satya Nadella, Chairman and Chief Executive Officer of Microsoft on the future of the workplace. Read More...

Are you considering investing in an AI-powered solution that streamlines processes and accelerates content creation? If so, what are your top choices and why?

Business leaders struggling to rein in rising costs can turn to technical solutions, but overruns are also a people problem. Read More...

Investors will be scrutinizing the AI spending levels of tech titans like Microsoft when they report earnings this week. Read More...

The Microsoft Surface Pro and Surface Laptop are already known as proven business PCs. Now, they're even better. Take a look at this informative brochure outlining how Copilot+ PC and these outstanding machines work together to create the ideal platform to work with your AI apps. It's time to get a close-up look at this amazing innovation. Your knowledgeable Microsoft partner, CBA, is ready to show you what they can do. Reach out today! View: Recall on Surface Pro and Surface Laptop

Get ready for the next level of experience with Copilot+ PCs, the unique machines designed specifically to enhance your AI. Watch this video introducing the key features of Copilot-equipped computers, powered by a unique neural processing unit capable of 40 trillion operations per second to ensure you receive optimal AI performance. Want to see it IRL? Reach out to CBA for a demo of Copilot+ PCs and other Microsoft solutions built just for your needs.

The new hybrid work era presents scores of opportunities and risks that leaders must tactfully navigate to ensure their businesses thrive and their employees are productive and content. Check out the article for an excellent analysis of the key elements that go into a successful hybrid work model. Read More...

Many organizations know how robotic process automation (RPA) streamlines operations, reduces costs and increases productivity, but may not be sure which vendor is best for them. Take a look at this analyst report showing why Power Automate, by Microsoft, is one of the leading RPA solutions on the market. Read More...

If your cybersecurity team or SOC is getting overwhelmed, you should know about Microsoft's Defender Experts for XDR, a service that supports your in-house staff when needed. Powered by Microsoft's industry-leading Defender XDR suite, Defender Experts for XDR can help your security team to triage, investigate and respond to incidents and help stop attackers before they can get to your data. Download and read this Microsoft datasheet to get all the details. View: Microsoft Defender Experts for XDR

This customer story is about the largest family-owned recruitment business in the world and how they improved flexibility, agility, and convenience for staff by upgrading its end-user devices to 4,000 new Microsoft Surface devices for co-members. Read More...

You can simplify complex business processes with IT automation from @Microsoft365. Reply if you'd like to learn more about how migrating to the cloud will help your business excel.

Microsoft's Copilot AI assistant offers great opportunities for helping SOCs and other security professionals in their work. That's why the Microsoft Defender Experts team has been exploring ways in which Copilot for Security can help them to streamline and optimize SOC capabilities — from improving communication clarity to data analysis and upskilling. In this article, Microsoft brings you a new series of short videos showing how Copilot is helping navigate threat detection, investigation, and managed response. Read More...

As AI increasingly relies on synthetic data to supplement costly human-made content, researchers warn of potential instability and bias, but also recognize opportunities for targeted model improvement. Read More...

A move from siloed storage to data platforms unleashesthe potential of AI-driven business. Read More...

The truth is, if you don't have the tech, you're probably not going to attract the talent. Read More...

Leadership in a hybrid world requires a slightly different skillset or, rather, the same skills applied in a different way. Read More...

Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes. Read More...

Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here. View: Global State of Customer Service Sophistication

Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year. Find out what new innovations are available to you in Windows 11. Read More...

Generative AI is proving to be an essential tool in many industries, creating realistic images and videos that enhance the customer experience. Read this enlightening blog about the ten ways generative AI is being used by organizations to transform their operations and drive growth. Read More...

Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale. Read More...