CBA Consult

Many organizations know how robotic process automation (RPA) streamlines operations, reduces costs and increases productivity, but may not be sure which vendor is best for them. Take a look at this analyst report showing why Power Automate, by Microsoft, is one of the leading RPA solutions on the market. Read More...

If your cybersecurity team or SOC is getting overwhelmed, you should know about Microsoft's Defender Experts for XDR, a service that supports your in-house staff when needed. Powered by Microsoft's industry-leading Defender XDR suite, Defender Experts for XDR can help your security team to triage, investigate and respond to incidents and help stop attackers before they can get to your data. Download and read this Microsoft datasheet to get all the details. View: Microsoft Defender Experts for XDR

This customer story is about the largest family-owned recruitment business in the world and how they improved flexibility, agility, and convenience for staff by upgrading its end-user devices to 4,000 new Microsoft Surface devices for co-members. Read More...

You can simplify complex business processes with IT automation from @Microsoft365. Reply if you'd like to learn more about how migrating to the cloud will help your business excel.

Microsoft's Copilot AI assistant offers great opportunities for helping SOCs and other security professionals in their work. That's why the Microsoft Defender Experts team has been exploring ways in which Copilot for Security can help them to streamline and optimize SOC capabilities — from improving communication clarity to data analysis and upskilling. In this article, Microsoft brings you a new series of short videos showing how Copilot is helping navigate threat detection, investigation, and managed response. Read More...

As AI increasingly relies on synthetic data to supplement costly human-made content, researchers warn of potential instability and bias, but also recognize opportunities for targeted model improvement. Read More...

A move from siloed storage to data platforms unleashesthe potential of AI-driven business. Read More...

The truth is, if you don't have the tech, you're probably not going to attract the talent. Read More...

Leadership in a hybrid world requires a slightly different skillset or, rather, the same skills applied in a different way. Read More...

Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes. Read More...

Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here. View: Global State of Customer Service Sophistication

Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year. Find out what new innovations are available to you in Windows 11. Read More...

Generative AI is proving to be an essential tool in many industries, creating realistic images and videos that enhance the customer experience. Read this enlightening blog about the ten ways generative AI is being used by organizations to transform their operations and drive growth. Read More...

Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale. Read More...