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Drax Group adopts a holistic security stance with Microsoft integrated threat protection

As a part of the critical infrastructure in the UK, electricity generator Drax Group is a significant target for would-be attackers. To give them a single view over their security infrastructure, Drax began adopting a holistic security ecosystem based on Microsoft integrated threat protection. “What I came to understand is that using multiple solutions increases integration complexity between 400 and 500 percent and can also triple the costs of adoption,” says Martin Sloan, Security Director. By standardising on Microsoft integrated threat protection, Sloan was able to reduce the budget of Drax’s security transition by 75 percent in the same time frame. Drax considers the ever-evolving Microsoft security infrastructure as more than a series of products to adopt. “The key thing we wanted from a strategic partner in the security space is an organisation that’s dedicated to continuous improvement and also infuses that expertise into a familiar platform and interface,” says Sloan. “Microso...
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Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog

Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot. Read More...

Introducing the new Surface Copilot+ PCs

Step into a new AI era with Microsoft's ultimate Copilot+ PCs: The new Surface Pro and Surface Laptop. Packed with more than 45 Tera Operations per Second (TOPS) and a built-in Neural Processing Unit (NPU) chip, these devices deliver the fastest, most powerful, and intelligent experience you have ever seen on Surface PCs. They present a fantastic opportunity for businesses to transform their workflows and interactions with PCs. As a trusted Microsoft Surface partner, we're here to guide you through this reimagined computing experience. With a Surface Laptop designed by none other than Microsoft, you can reshape the way you harness the power of technology in your business. Contact us to order the latest Surface for Business devices today!

Evolve the way your employees collaborate and communicate

Perhaps you've noticed? Your workplace has changed a lot very quickly over the last few years. With innovations in productivity collaboration is possible in just about any space. Hybrid workers now enjoy far more flexibility and control. So, what's the next big thing in the world of hybrid work? Read this eBook for reasons why Microsoft's Microsoft Teams Phone is the native telephony solution for the future of hybrid work. View: Evolve the way your employees collaborate and communicate

The threat within your business: protecting data from insider risks

The accelerated use of hybrid work means your organisation needs to safeguard its data against attacks from within. While most insider attacks are unintentional, they can happen at any time. In this e-book, The Threat within Your Business: Protecting Data from Insider Risks, explore three inside risks financial institutions must defend against: 1. One-time accidents that are usually the result of oversight. 2. Systematic risks stemming from shortcuts or workarounds. 3. Purposeful theft or sabotage by an employee or contractor. Learn what it takes to develop strong and effective policies that provide strict guidelines to help keep your data secure, maintain trusted customer relationships, reduce your risk and adhere to regulations. Read More...

Surface for SMB - Device Comparison Flyer

Discover the power and versatility within Microsoft's Surface for Business. Powered by Intel or Snapdragon, these devices are designed to enhance your business with intelligent power. With AI revolutionizing productivity, Surface allows you to engage with this transformative technology for maximum business advantage. The Surface Pro and Laptop for Business offer powerful AI experiences and new levels of employee engagement. With Microsoft's commitment to customer choice, you'll find the perfect fit for your operational needs. Already, a significant number of leaders agree that to stay competitive, adopting AI is crucial. And Surface Business products make that effortless. Featuring state-of-the-art specs, Surface Pro for Business and Surface Laptop for Business come equipped with Intel® Core® Ultra or Snapdragon® X Plus processors, all in sleek designs. Be a part of the AI revolution. For the latest Surface devices with Intel or Snapdragon processors, contact us today! View...